About Porter

Aircraft maintenance engineer - Toronto (YTZ), Ottawa (YOW), Montreal (YUL)

Duties and Responsibilities:

• Troubleshoot aircraft structural, mechanical or hydraulic systems to identify problems and adjust and repair systems according to specifications, technical drawings, manuals and established procedures;
• Repair and overhaul aircraft structural, mechanical or hydraulic systems;
• Install or modify aircraft engines, mechanical, hydraulic, flight control, fuel and pneumatic systems;
• Dismantle airframes, aircraft engines or other aircraft systems for repair, overhaul and cleaning, and reassemble;
• Perform and document scheduled and unscheduled maintenance;
• Order and maintain inventory of parts and supplies.

Qualifications:

• Completion of secondary school is required;
• A college diploma in aircraft maintenance from a Transport Canada approved educational facility;
• Aircraft Maintenance Engineer's (AME) license issued by Transport Canada;
• Ability to work on a permanent basis in Canada;
• Ability to obtain necessary security clearances and successfully complete the company screening process.

Please send your resume to: jobs@flyporter.com.

Call centre agent - Toronto (YTZ)

Duties and Responsibilities:

• Answer all general inquiries about Porter;
• Book flights and provide accurate information;
• Assist travel agency inquiries;
• Administrative duties as required;
• Ensure customers are assisted in a friendly and timely manner.

Qualifications:

• Fluency in English and French;
• Completion of secondary school diploma;
• Completion of college or other postsecondary programs preferred;
• Ability to work on a permanent basis in Canada;
• Work shifts including days, afternoons, evenings, weekends, and holidays;
• Good computer skills;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Strong communication and interpersonal skills;
• Knowledge of geography and basic math functions.
• Able to perform under pressure and within fixed timed constraints.

Please send your resume to: careers@flyporter.com.

Catering Driver - Toronto (YTZ)

Functions: Reporting to Supervisor, Catering. The Catering Driver contributes to the efficient day-to-day operations of the airline.

Duties and Responsibilities:

• Physically provision all flights with perishable and non perishable commissary product;
• Liaise with operating flight crew to ensure all flight provisioning requirements are met;
• Communicate effectively with the catering personnel;
• Assist Catering personnel with warehousing and Deliveries when required;
• Operate a Forklift when required;
• Assist Catering personnel loading and unloading of the catering vehicle;
• Manage the supply level on the catering vehicles;
• Maintain the vehicle cleanliness;
• Manage the garbage and recycling on a daily basis from the aircraft and catering facility;
• Other Duties as assigned.

Qualifications:

• Must have a valid driver's license with a clean driver's abstract is required for Airside Vehicle Operators Permit;
• Must be able to obtain a Restricted Area Security Pass;
• Basic computer & keyboarding skills are required; experience with Microsoft Office (Word, Excel, Outlook) an asset;
• Ability to lift up to 70lbs/32kgs & walk some distances; Abilities to bend, kneel, and stoop;
• Hard working attitude with initiative to work alone or in a team environment;
• Ability to work shift work;
• Must be able to pass a criminal background check.

Please send your resume to: careers@flyporter.com.

Catering representative - Toronto (YTZ)

Functions: Reporting to the Supervisor, Catering, the catering representative prepares and assures that each Porter aircraft is fully stocked and with commissary and catering supplies. Operating at Porters Billy Bishop Toronto City Airport location, the catering representatives provide a vital service to our operation.

Duties and Responsibilities:

• Assist in inventory shipping and receiving
• Building bars and daily catering/ commissary on board requirements
• Brewing and preparation of coffee /hot water jugs for aircraft
• Stocking provisioning vehicles in accordance with appropriate standards
• Restock equipment supplies and food products in the catering facility and warehouse area
• Liaise with Flight Crews to ensure all flight provisioning requirements are met in a timely manner
• Cleans and sanitizes equipment and maintain a clean safe working facility
• Assist other Catering Representatives where required in performing other functions
• Actively participate in Porter's Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned

Qualifications:

• Minimum grade 12 education or equivalent
• Basic computer & keyboarding skills are required.
• Ability to work shift work. (Shifts are between 0515 – 2300L)
• Dependability (must have a clear attendance record and reliable on time reporting for work).
• Must be capable of lifting/pushing/pulling up to 55lbs/25kgs on a regular basis.
• Ability to bend, lift, kneel, and stoop.
• Located ramp side the individual must be able to work in varied weather and elevated noise conditions.
• Ability to obtain required security clearances
• Ability to communicate, read and correspond clearly and precisely in English.
• Previous airline experience preferred
• Able to perform under pressure and within fixed time constraints

Please send your resume to: careers@flyporter.com.

Customer service representative - Toronto (YTZ), Ottawa (YOW), Montréal (YUL), Halifax (YHZ), New York (EWR), Chicago (MDW)

Duties and Responsibilities:

• Provide high quality customer service;
• Check-In passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking documentation for flights while ensuring the timely and accurate delivery of passenger luggage;
• Perform pre-flight check-in procedures by assigning seats, making gate announcements, issuing boarding passes and boarding the flight;
• Monitor carry-on luggage and operate jetways and aircraft doors;
• They also assist passengers with special needs such as disabled and wheelchair passengers, and unaccompanied minors.

Qualifications:

• 19 years of age or older;
• High school diploma. Must be able to read, write, speak and easily understand the English language;
• Ability to work on a permanent basis in Canada;
• Ability to obtain necessary security clearances;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• 2 years of customer service experience. Travel school certificate and/or 2 years of college or vocational/technical school is a preferred asset;
• Experience working with computers;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Strong communication and interpersonal skills;
• Knowledge of geography and basic math functions.

Please send your resume to: careers@flyporter.com.

Dispatcher - Toronto (YTZ)

Functions: All dispatchers on duty report to, and are responsible, to the Manager, System Operations Control. A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command.

Duties and Responsibilities:

The Dispatcher is responsible for operational preflight preparation and flight watch within a prescribed geographic area or assigned flights in accordance with the following:

• Canadian and foreign government rules and regulations.
• Company flight operations manuals.
• Corporate policies and procedures.
• The production, reviewing, authorizing, issuing and revising, as required, of the operational flight plan (OFP) for all flights inclusive of training and test flight operations, in keeping with safety, regulatory, customer service and corporate fiscal requirements.
• Authorizing the release of an aircraft to operate in accordance with the terms and conditions established by the OFP.
• Analyzing operational conditions and identifying any opportunities that may benefit or restrict operational capabilities, inclusive of, but not limited to, weather conditions, ATC and aircraft performance.
• Exercising operational control on a co-authority basis with the pilot-in-command and for the joint responsibility of the safe and efficient planning and monitoring of a flight.
• Performing operational flight watch and determining when changes to the OFP are required or when meteorological conditions may affect the safety of flights within a prescribed area or on assigned routes, and for communicating those changes to the operating flight crew as required.
• Formulating and implementing the revised OFP when conditions warrant, and for communicating the revised plans to the pilot-in-command.
• Analyzing operational and meteorological conditions to evaluate and determine the most efficient and safe minimum fuel requirement in support of both safety and efficiency.
• When requested or deemed necessary to provide the pilot-in-command with a thorough and professional flight crew briefing, covering all significant information which may impact the operation of his flight.
• Obtaining, interpreting, and maintaining current flight and field condition reports to provide flight crews with the latest operational information.
• Obtaining up-to-date flight progress information of active flights (flight watch) and to ensure that the computerized flight tracking system is both current and accurate.
• Communicating to ATC all OFP requirements.
• Initiating emergency response procedures.
• Resolving with maintenance operational control (MOC) and the PIC, any conflicts which may be caused by any aircraft dispatch deviation from standard which may limit or impact it's operational capabilities, and to communicate those operational limitations and their impact to the duty manager and respective operating branches as required.
• Monitoring all flights with respect to departure from the place of origin, enroute, intermediate stops, arrival at destination, diversions, delays (including maintenance, mechanical, loading, and ATC) and any other condition that might affect the safety of the flight.
• Upon reporting for duty, flight dispatchers must familiarize themselves with current conditions with respect to flight operations that pertain to their duties.
• Meteorological conditions, current and forecast along the routes and at the airports (including alternates) where flight operations are scheduled.
• Airports and airport facilities for the scheduled destinations and alternates.
• During a duty period, Flight Dispatchers must keep abreast of changing conditions and notify flight crews via the most expeditious means of any conditions that may affect the safety of the flight.

Qualifications:

• Minimum of 2 years in an airline operations centre
• Type A certified Dispatcher
• Working knowledge of CARs 705
• Restricted Radio Telephone Operators Certificate

Please send your resume to: jobs@flyporter.com.

Duty Officer, SOCC - Toronto (YTZ),

Functions: The SOCC Duty Officer reports to the Manager, SOCC

Duties and Responsibilities:

• Supervision of the System Operations Control Centre personnel while on duty;
• Oversees and manages the company's flight and ground operations while on duty;
• Liaison with Government and Airport Authorities pertaining to operational matters that occur while on shift;
• The overall management and assignment of flights to be operated;
• Managing the delaying and cancellation of flights;
• Manages the recovery of the flight schedule during IROPS + 48 hrs ahead;
• Analyzing weather and ATC conditions to formulate plans to maintain schedule integrity;
• Ensuring the timely dissemination of pertinent info to all departments of aircraft swaps, flight delays, cancellations and any such details that may affect the operation;
• Ensuring aircraft assignment that complies with MEL, corporate and maintenance requirements;
• Initiating the Porter Emergency Response call out when required;
• Coordinates the staffing for the SOCC;
• Ensuring an overall safe operation;
• All other duties as assigned by the Manager of SOCC;
• Responsible for planning, directing, coordinating and communicating daily operational activities to all relevant Porter departments and outstation personnel;
• Liaison with ATC, Nav Canada and Transport Canada regarding company operations in order to exchange ideas, explain Porter`s requirements, provide feedback and promote a friendly operating environment;
• During both normal and irregular operations, the Duty Manager will have final decision and overall operational authority for the airline activities, giving due consideration for his responsibility to maintain a safe operation while respecting the limitations of the Canadian Air Regulations.

Qualifications:

• Minimum of 2 years in an airline operations centre or;
• 2 years experience as a Type A certified Dispatcher;
• Working knowledge of CARs 705;
• Restricted Radio Telephone Operators Certificate.

Please send your resume to: jobs@flyporter.com.

Facilities cleaner - Toronto (YTZ)

Functions: Reporting to the Lead, Facilities and Equipment this position is responsible for the general cleaning and up keep of Porter facilities and equipment.

Duties and Responsibilities:

• Care and maintenance of Porter’s exterior and interior property and facilities, including but not limited to:
• Cleaning building floors (sweep, mop, scrub and/or vacuum);
• Dust and wipe/disinfect all surfaces;
• Gather and empty trash;
• Service, clean, and supply restrooms.
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
• Other duties as assigned;
• Position requires candidate to work an Alternative Workweek Schedule (AWS) rotation consisting of 10-hour shifts and rotational schedule.

Qualifications:

• Ability to communicate clearly and follow direction
• Excellent physical condition;
• Must be able to work in varied weather
• Dependability (must have a clear attendance record and reliable on time reporting for work)
• Ability to obtain required security clearances

Please send your resume to: careers@flyporter.com.

Flight Attendants - Toronto (YTZ)

Duties and Responsibilities:

• Provide friendly and attentive service;
• Explain and demonstrate safety procedures;
• Monitor the general condition of the aircraft cabin;
• Attend to the safety of the passengers at all times.

Qualifications:

• Fluency in English plus one other language. French is a preferred asset;
• Completion of secondary school. Travel school is a preferred asset;
• Flight attendants require a minimum of 2 years previous experience working with the public in a customer service role;
• Minimum of 19 years of age at time of employment;
• Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction;
• Ability to obtain necessary security clearances and successfully complete company screen process;
• Neat and well groomed;
• Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 1 hour of callout;
• Must be able to work a flexible work schedule, including weekends and holidays;
• Ability to meet required medical standards which also includes substance abuse testing. Due to safety requirements and the demands of working within a pressurized environment, the position of flight attendants is more dependent on a good standard of physical and mental health than the average occupation.

Please send your resume to: careers@flyporter.com.

IT Support Technician - Toronto (YTZ)

Functions: Reporting to the Senior IT Support Technician is primarily required to provide assistance and support to the Porter user community and to ensure all network applications are available at all times and performing as reliably and efficiently as possible. This covers level 1 and 2 technical support and problem determination including off business hour coverage. Core responsibilities are summarized below.

Duties and Responsibilities:

• Provide technical support to ensure stability of the corporate networks and applications
• Ensure compliance with corporate network and security policies and procedures
• Diligently respond to reported incidents from the user community
• Installation, support and maintenance of computers and networked peripherals
• Provide user support for remote offices
• Provide assistance with hosted network providers to ensure stability and performance of the WAN/LAN networks
• Interact with other third party application/software providers
• Maintain accuracy of network and system documentation
• Maintain accuracy of corporate hardware and software inventories
• Availability after hours (evenings, weekends and holidays) when required to resolve network, application and operational issues
• Perform other related duties as required

Qualifications:

• University degree in Computer Science or equivalent related experience
• Technical experience/exposure of 2 years
• Highly motivated and willing to take initiative
• Excellent analytical skills
• Ability to work in a team environment or individually as required
• Ability to travel when required (including travel to US destinations)
• Availability to work off hours (including evenings, weekends and holidays) if necessary
• Solid knowledge of Windows operating systems (beginning with XP) and MS office suite 2007
• Good understanding of networking protocols/principles (i.e. TCP, IP, VPN)
• Good understanding of wireless including 802.11 B,G & N and all encryption methods
• Good understanding of cellular technologies

Nice to have:

• Understanding of MS-Active Directory
• Understanding of MS-Exchange
• Understanding of Cisco switches and VLAN concepts is an asset
• Understanding of VoIP technology is an asset

Please send your resume to: jobs@flyporter.com.

Junior Web Developer - Toronto (YTZ)

Functions: Reporting to the Manager, Product Development, this position takes part in Porter initiatives from conception to post production. As part of a small but growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by integrating company wide systems and exposing their functionality through the web.

Duties and Responsibilities:

• Work with Systems & Product Development team to determine company needs, and apply & customize existing technology to meet those needs
• Enable a multitude of company wide web solutions
• Maintain and support multiple projects and deadlines
• Work closely with the Marketing department on phased Porter Web, Loyalty, CRM, and other marketing initiatives; including establishing product requirements, solution design, documentation, implementation & training deliverables
• Document organization's direction, structure, business processes and requirements for various company wide projects
• Responsible for analyzing and identifying strengths and weaknesses of Porter’s business processes and suggest areas of improvement
• Continuously analyze the competition to ensure Porter’s position is above satisfactory
• Work with team management to ensure fiscally successful projects
• Suggest areas for improvement in internal processes along with possible solutions
• Any other duties as requested by the Manager, Product Development

Qualifications:

• Bachelor’s degree in computer science or engineering
• 1-3 years experience developing ASP.NET applications
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project management
• Ability to innovate and provide functional applications with intuitive interfaces
• Ability to construct user guides and documentation
• Listens to others and accepts input from team members
• Clearly articulate ideas and thoughts verbally
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs
• Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint
• Excellent organizational skills & attention to detail
• Ability to work effectively within a team environment and accept direction

Technical Skills:

• Strong .NET software development skills (C#), Visual Studio 2005/2008
• Experience building interactive websites with ASP.NET
• Ability to build standards compliant web User Interfaces, strong HTML/CSS/JavaScript
• Knowledge of database design in SQL Server 2000/2005, SQL/T-SQL , database indexing, views and stored procedures

Nice to have:

• Some experience with front end UI design preferred
• Familiarity with AJAX/Microsoft AJAX Control Toolkit
• Knowledge of XML/XSLT
• Familiarity with unit testing principles and tools such as NUnit
• Experience with source control tools (Subversion preferred)
• Experience with project management & bug-tracking software (Bugzilla /FogBugz/Trac, etc)

Please send your resume to: jobs@flyporter.com.

Line Service Representative - Toronto (YTZ)

Duties and Responsibilities:

• Re-fuelling aircraft;
• Aircraft marshalling;
• Aircraft de-icing;
• Aircraft grooming;
• Aircraft towing;
• Hangar upkeep and maintenance;
• Apron upkeep and maintenance;
• Miscellaneous tasks as determined by the employer.

Qualifications:

• Valid D/Z license or provincial equivalent;
• Ability to obtain necessary security clearances and successfully complete company screening process;
• Ability to work on a permanent basis in Canada;
• Good physical condition, able to lift, bend and work in all conditions of outside weather;
• Work shifts including days, afternoons, evenings, weekends, and holidays;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Applicant will be required to successfully complete training program.

Please send your resume to: jobs@flyporter.com.

Pilots - Toronto (YTZ)

CAPTAIN

Duties and Responsibilities:

• Safe operation and management of the aircraft.

Qualifications:

• Airline Transport Pilot Licence (Transport Canada);
• Category I Medical;
• Current Instrument Rating;
• Min. 5,000 Hours Total Time;
• Min. 500 Hours PIC on Dash-8 or 1,500 Hours PIC Heavy Turboprop (in excess of 30,000 lbs MGTOW);
• Pilots that do not meet the minimum requirements may be considered based on experience and other factors.

Please send your resume to: jobs@flyporter.com.

FIRST OFFICER

Duties and Responsibilities:

• Safe operation of the aircraft.

Qualifications:

• Airline Transport Pilot Licence (Transport Canada)
• Category I Medical
• Current Instrument Rating
• Min. 3,000 Hours Total Time
• Min. 500 Hours Multi-Engine PIC
• Aviation College or University Degree is an asset;
• Pilots that do not meet the minimum requirements may be considered based on experience and other factors.

Please send your resume to: jobs@flyporter.com.

Quality Assurance Lead - Toronto (YTZ)

Functions: Reporting to the Manager, Product Development, this position takes part in Porter software development and systems projects from conception to post production. As an integral part of our growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by ensuring that controls are set, followed and tested, and that our systems and products are defect free and exceed our customer and end-user expectations.

Duties and Responsibilities:

• Responsible for designing and implementing best-in-class QA processes; including design, development and implementation of a complete Porter test platform and automated test suites
• Work directly with business users and the Information Systems teams to identify, define and develop QA processes and test plans for a wide variety of projects, including the Porter website, a number of internally-developed customer facing and back-office applications, and system upgrade projects
• Ensure project documentation supports development of QA material
• Design, develop and execute automated and manual test plans and test cases
• Develop automated test suites using a combination of scripts, off-the-shelf test tools and custom programming
• Responsible for designing and executing application load testing
• Continually seek new QA tools and techniques to improve Porter’s QA processes
• Maintain and support multiple projects and deadlines
• Any other duties as requested by the Manager, Product Development

Qualifications:

• 1 – 3 years of Quality Assurance and testing experience in a system and software development environment, including testing web, desktop, and database applications
• Experience with automated testing tools including configuration and developing test scripts
• Bachelor’s degree in computer science or engineering (or equivalent) preferred
• Microsoft certifications are an asset
• Ability to manage multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project management
• Superior analysis and problem solving skills
• Ability to construct formal test plans, user guides and documentation
• Clearly articulate ideas and thoughts verbally
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs
• Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint
• Excellent organizational skills & attention to detail
• Ability to work effectively within a team environment

Technical Skills:

• Expertise developing test scripts with a wide variety of automated test tools
• Strong .NET software development skills (C#), Visual Studio 2005/2008
• Knowledge of database design in SQL Server 2000/2005, SQL/T-SQL , database indexing, views and stored procedures
• Demonstrated knowledge of the full software development life cycle, particularly the impact of architecture and design, on testing and deployment
• Knowledge of software security issues and security testing considerations

Please send your resume to: jobs@flyporter.com.

Quality Technician - Toronto (YTZ)

Functions: Reporting to the Manager, Quality Assurance, and this position will provide support in the following areas:

Duties and Responsibilities:

• Maintain and revise the technical library hard copy and soft copy, AMM , AIPC, SRM, FIM, L-Check, A-Check, c-Check as required, etc.
• Maintain master log of all manuals, DVD, CD and revision status including a master list of all laptop computers that have Dynaweb installed. Maintain Manual Amendment list, MQ forms to include the latest revision and Transmittal Sheets to be issued, updated upon return, tracked in the P drive, these items include but not limited to Digital manuals, AOM, AFM, QRH
• Retention of records associated with the quality assurance program
• Ensure that all controlled maintenance documents are maintained and amended as required
• Audit the contracted Approved Maintenance Organization (AMOs) or repair agencies that perform maintenance on company aircraft and/or components in accordance with the requirements of this manual
• Provide overall training recommendations to the Manager, Quality Assurance and department managers and maintain personnel training records for all training pertaining to maintenance conducted by the maintenance department or outside facilities
• Submission of major repair/modification report per CAR 571.12 to the Manager, Quality Assurance
• Ensure that internal audits are carried out on a regular basis using procedures laid out in the Maintenance Policy Manual
• Ensure that the Maintenance Policy Manual is kept current and available to all employees involved in the maintenance department
• Ensure that aircraft records and historical data are maintained in accordance with the requirements of this manual
• Monitor records for weight and balance reports, amendments, equipment lists and electrical load analysis
• Utilization of the SMS reporting program and adherence to the Safety policy
• Other duties/tasks as assigned.

Qualifications:

• Strong knowledge of CAR (Canadian Aviation Regulations)
• Minimum 3 years experience working as an Auditor in Aviation
• Minimum 3 years experience working in a technical library and manual amending
• High degree of accuracy
• Strong analytical personality
• A thorough knowledge aircraft maintenance record keeping
• Good working knowledge with Microsoft Office suite

Please send your resume to: jobs@flyporter.com.

Ramp Attendant - Toronto (YTZ), Ottawa (YOW), Montréal (YUL), Halifax (YHZ), New York (EWR), Chicago (MDW)

Functions: Reporting to the Manager, Ground Services. Acts as a point of contact for all ramp personnel and oversees the day to day safe operation of the YTZ ramp.

Duties and Responsibilities:

Ground handling of airline and general aviation aircraft which includes,

• Marshalling;
• Baggage handling;
• De-icing;
• Lavatory servicing;
• Grooming;
• Preparation of commissary;
• Aircraft de-icing;
• Create and maintain a team environment on the ramp, where every member of the ramp staff acts and feels part of a cohesive unit;
• Focus on safety awareness, and training;
• Coach and mentor all ramp team members to create an operationally safe environment;
• Ensure that all ramp personnel are following proper Porter safe procedures outlined in the Porter Ramp Manual;
• Coach and motivate all team members through any dispute resolution, and dealing with other issues or problems as they arise;
• Daily coaching and troubleshooting of ramp issues;
• Miscellaneous tasks as requested.

Qualifications:

• Valid G Ontario license (out of province equivalent);
• Ability to obtain necessary security clearances;
• Ability to work on a permanent basis in Canada;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• Applicant will be required to successfully complete training program.

Please send your resume to: careers@flyporter.com.

Ramp Attendant - St. John's (YYT)

Functions: Reporting to the Manager, Ground Services. Acts as a point of contact for all ramp personnel and oversees the day to day safe operation of the YYT ramp.

Duties and Responsibilities:

Ground handling of airline and general aviation aircraft which includes,

• Marshalling;
• Baggage handling;
• De-icing;
• Lavatory servicing;
• Grooming;
• Preparation of commissary;
• Aircraft de-icing;
• Create and maintain a team environment on the ramp, where every member of the ramp staff acts and feels part of a cohesive unit;
• Focus on safety awareness, and training;
• Coach and mentor all ramp team members to create an operationally safe environment;
• Ensure that all ramp personnel are following proper Porter safe procedures outlined in the Porter Ramp Manual;
• Coach and motivate all team members through any dispute resolution, and dealing with other issues or problems as they arise;
• Daily coaching and troubleshooting of ramp issues;
• Miscellaneous tasks as requested.

Qualifications:

• Valid Newfoundland driver's license;
• Ability to obtain necessary security clearances;
• Ability to work on a permanent basis in Canada;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• Applicant will be required to successfully complete training program.

Please send your resume to: jobs@flyporter.com.

Supervisor, Catering (Maternity Leave Contract) - Toronto (YTZ)

Functions: This position will report to the Director Passenger services & Catering. The Catering Supervisor will be responsible for establishing catering facility standards, in-flight catering standards and managing third party catering relationships. This position will also be responsible for planning and monitoring the movement of catering equipment, assist with menu selections, all commissary requirements and the purchase of all required equipment and supplies. This role will also be required to develop and train personnel on service standards and requirements.

Duties and Responsibilities:

• Develop and deliver catering facility training
• Supervise a team of employees
• Develop Daily, weekly and monthly catering schedules
• Develop Catering Order templates
• Deliver Coaching and Disciplinary measures if required
• Assist in budget planning and forecasting
• Develop standard operating procedures to meet the changing work environment.
• Purchasing supplies & equipment
• Monitor performance of 3rd party catering and product suppliers
• Assist with product development
• Schedule catering personnel
• Schedule/Maintain records of equipment maintenance within the facility
• Identify areas where cost efficiencies can be recognized.
• Develop and maintain stocking standards for In-flight
• Recruit new personnel
• Coach and administer training when required
• Reconcile Invoices with PO’s and delivery slips
• Develop and maintain seal security handling procedures
• Maintain Customs records for International/bonded supplies.
• Attend regular operations meetings
• Keep a record and respond to catering concerns
• Trend catering issues to improve efficiencies
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
• Other assignments as required.

Qualifications:

• Solid airline catering background with a minimum of 5 years relevant work experience
• Previous experience required in handling numerous responsibilities and prioritizing workloads
• Knowledge of food safety and customs brokerage
• Fluency in French would be an asset
• Superior oral and written communication skills
• Energetic and a self starter
• Exceptional computer skills in Word, Excel, PowerPoint
• Excellent interpersonal skills
• Ability to travel extensively

Please send your resume to: jobs@flyporter.com.