About Porter

ACCOUNT EXECUTIVE - Toronto (YTZ)

Functions: This Account Executive role is responsible for selling, maintaining and retaining Porter market share within the Ontario Market, including the GTA. This position reports to the Manager, Sales Ontario.

Duties and Responsibilities:

• Sell, maintain and adjust sales strategies by segment in order to grow and maximize Porter Airlines load factors and profit
• With the support of the broader sales team, implement process improvement, training, communication, change management tools and support mechanisms necessary to effectively increase Porter load factors and profit with (but no limited to) corporate accounts, governments, and travel agencies
• Lead, implement and manage account planning process for all strategic and key accounts in the area
• Ensure pipeline reporting, strategies, policies and procedures are in compliance with strategic direction as determined by Manager, Sales Ontario
• Maintain face to face relationships with strategic and key account segments
• Maintain market competitive intelligence to continually refine offer and to provide the Manager, Sales with appropriate analysis/in-sights to mitigate overall risk and to identify additional value-add to the bottom-line
• Collaborate closely with the other functional areas including: executive, revenue management, marketing, call-center departments to enhance management decisions
• Participate in applicable industry events representing Porter
• Maintain strict adherence to Porter Code of Ethics and Business Conduct
• Any other duties as required by Manager, Sales Ontario

Qualifications:

• University degree or a minimum of 8 years of industry relevant sales expertise
• Goals, objectives and measurement oriented
• Field-based self-starting attitude with strong communication skills
• Knowledge of airline, travel agency sales, account management and industry relations practices
• SABRE and other GDS and non-GDS distribution system knowledge
• Working knowledge of third-party and agency proprietary on-line booking tools
• Navitaire "Newskies" system knowledge an asset
• Working knowledge of all forms of payment used by agencies and corporate accounts
• Industry profile and relationships
• Eligible to work in Canada

Please send your resume to: jobs@flyporter.com.

AIRCRAFT MAINTENANCE ENGINEER - Toronto (YTZ), New York (EWR), Chicago (MDW)

Duties and Responsibilities:

• Troubleshoot aircraft structural, mechanical or hydraulic systems to identify problems and adjust and repair systems according to specifications, technical drawings, manuals and established procedures;
• Repair and overhaul aircraft structural, mechanical or hydraulic systems;
• Install or modify aircraft engines, mechanical, hydraulic, flight control, fuel and pneumatic systems;
• Dismantle airframes, aircraft engines or other aircraft systems for repair, overhaul and cleaning, and reassemble;
• Perform and document scheduled and unscheduled maintenance;
• Order and maintain inventory of parts and supplies.

Qualifications:

• Completion of secondary school is required;
• A college diploma in aircraft maintenance from a Transport Canada approved educational facility;
• Aircraft Maintenance Engineer's (AME) license issued by Transport Canada or USA licensing authority for US bases;
• Ability to work on a permanent basis in country of employment (Canada/USA);
• Ability to obtain necessary security clearances and successfully complete the company screen process.

Please send your resume to: jobs@flyporter.com.

CALL CENTRE AGENT - Toronto (YTZ)

Duties and Responsibilities:

• Answer all general inquiries about Porter;
• Book flights and provide accurate information;
• Assist travel agency inquiries;
• Administrative duties as required;
• Ensure customers are assisted in a friendly and timely manner.

Qualifications:

• Fluency in English and French;
• Completion of secondary school diploma;
• Completion of college or other postsecondary programs preferred;
• Ability to work on a permanent basis in Canada;
• Work shifts including days, afternoons, evenings, weekends, and holidays;
• Good computer skills;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Strong communication and interpersonal skills;
• Knowledge of geography and basic math functions.
• Able to perform under pressure and within fixed timed constraints.

Please send your resume to: careers@flyporter.com.

CATERING DRIVER - Toronto (YTZ)

Functions: Reporting to Supervisor, Catering. The Catering Driver contributes to the efficient day-to-day operations of the airline.

Duties and Responsibilities:

• Physically provision all flights with perishable and non perishable commissary product;
• Liaise with operating flight crew to ensure all flight provisioning requirements are met;
• Communicate effectively with the catering personnel;
• Assist Catering personnel with warehousing and Deliveries when required;
• Operate a Forklift when required;
• Assist Catering personnel loading and unloading of the catering vehicle;
• Manage the supply level on the catering vehicles;
• Maintain the vehicle cleanliness;
• Manage the garbage and recycling on a daily basis from the aircraft and catering facility;
• Other Duties as assigned.

Qualifications:

• Must have a valid driver's license with a clean driver's abstract is required for Airside Vehicle Operators Permit;
• Must be able to obtain a Restricted Area Security Pass;
• Basic computer & keyboarding skills are required; experience with Microsoft Office (Word, Excel, Outlook) an asset;
• Ability to lift up to 70lbs/32kgs & walk some distances; Abilities to bend, kneel, and stoop;
• Hard working attitude with initiative to work alone or in a team environment;
• Ability to work shift work;
• Must be able to pass a criminal background check.

Please send your resume to: careers@flyporter.com.

CATERING REPRESENTATIVE - Toronto (YTZ)

Duties and Responsibilities:

• Assist in inventory shipping and receiving;
• Stocking provisioning vehicles in accordance with appropriate standards;
• Restock equipment supplies and food products in the catering facility & warehouse;
• Cleans and sanitizes equipment;
• Liaise with Flight Crews to ensure all flight provisioning requirements are met;
• Maintain a clean working facility;
• Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels

Qualifications:

• Basic computer & keyboarding skills are required;
• Ability to work shift work. (Shifts are between 0530 – 2300L);
• Ability to lift up to 55lbs/25kgs & walk some distant;
• Ability to bend, kneel, and stoop;
• Ability to obtain appropriate security clearances and successfully complete the company screen process;
• Demonstrate good communication skills;
• Previous airline experience preferred;
• Able to read, write, and speak English;
• Regular attendance and punctuality;
• Able to perform under pressure and within fixed time constraints.

Please send your resume to: careers@flyporter.com.

CREW PLANNER - Toronto (YTZ)

Functions: The Crew Planner reports to the Supervisor, Crew Planning.

Duties and Responsibilities:

• You will be responsible for assisting in the preparation of monthly crewing schedules for Pilots and Flight Attendants. This activity mixes the commercial flying program with known crew vacation as well as required crew initial and recurrent training.
• Pairing building and time-sensitive record-keeping form an integral part of this position.

Qualifications:

• 3 years minimum previous experience as a Crew Planning or Crew Scheduler in an airline environment.
• Knowledge of Sabre CrewTrac is an asset.
• Knowledge of Crew Planning software (Sabre CrewPlan) is an asset.
• Able to work in a team environment.
• Well organized and detail oriented.
• Must be a self starter and able to work under pressure to meet time sensitive delivery dates.
• Must be personable and able to communicate issues to crew members.
• Knowledge of the Canadian Aviation Regulations is required.

Please send your resume to: jobs@flyporter.com.

CUSTOMER SERVICE REPRESENTATIVE - Toronto (YTZ), Ottawa (YOW), Montréal (YUL), Halifax (YHZ), New York (EWR), Chicago (MDW)

Duties and Responsibilities:

• Provide high quality customer service;
• Check-in passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking documentation for flights while ensuring the timely and accurate delivery of passenger luggage;
• Perform pre-flight check-in procedures by assigning seats, making gate announcements, issuing boarding passes and boarding the flight;
• Monitor carry-on luggage and operate jetways and aircraft doors;
• They also assist passengers with special needs such as disabled and wheelchair passengers, and unaccompanied minors.

Qualifications:

• 19 years of age or older;
• High school diploma. Must be able to read, write, speak and easily understand the English language;
• Ability to work on a permanent basis in Canada;
• Ability to obtain necessary security clearances;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• 2 years of customer service experience. Travel school certificate and/or 2 years of college or vocational/technical school is a preferred asset;
• Experience working with computers;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Strong communication and interpersonal skills;
• Knowledge of geography and basic math functions.

Please send your resume to: careers@flyporter.com.

CUSTOMER SERVICE REPRESENTATIVE - BAGGAGE - Toronto (YTZ)

Functions: Reporting to the Manager Customer Service & Catering. The Customer Service Representative – Baggage. The CSR – Baggage contributes to the efficient day-to-day operations of the department.

Duties and Responsibilities:

• Assisting arriving passengers and oversee the Domestic and International Arrivals baggage area;
• To provide assistance to passengers whose baggage is mishandled;
• To provide assistance to passengers whose baggage is Damaged;
• Complete reports (BIR's) and handle entire tracing to recovery of mishandled bags;
• Arrange transportation method to restore the missing baggage to the rightful owner;
• Respond to all passenger enquiries via telephone and email;
• Maintain constant communication with the customer throughout the tracing or repair process;
• Maintain accurate records and update PNR files;
• Reconcile delivery service invoices;
• Process appropriate compensation when required (Delay bag vouchers);
• Maintain commitment to the highest standard of customer service;
• Assist with all CSR other functions;
• Other Duties as assigned.

Qualifications:

• Experience in a customer service environment, preferably in the airline industry;
• Knowledge of baggage services handling procedures will be preferable;
• Need to be detailed oriented;
• Possess the ability to Multi task;
• Have a proven positive track record when handling difficult situations and customers;
• Dependability (must have a clear attendance record and reliable on time reporting for work);
• Supports and adheres to all company policies;
• Ability to communicate and correspond clearly and precisely in English & French.

Please send your resume to: jobs@flyporter.com.

DISPATCHER - Toronto (YTZ)

Functions: All dispatchers on duty report to, and are responsible, to the Manager, System Operations Control. A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command.

Duties and Responsibilities:

The Dispatcher is responsible for operational preflight preparation and flight watch within a prescribed geographic area or assigned flights in accordance with the following:

• Canadian and foreign government rules and regulations.
• Company flight operations manuals.
• Corporate policies and procedures.
• The production, reviewing, authorizing, issuing and revising, as required, of the operational flight plan (OFP) for all flights inclusive of training and test flight operations, in keeping with safety, regulatory, customer service and corporate fiscal requirements.
• Authorizing the release of an aircraft to operate in accordance with the terms and conditions established by the OFP.
• Analyzing operational conditions and identifying any opportunities that may benefit or restrict operational capabilities, inclusive of, but not limited to, weather conditions, ATC and aircraft performance.
• Exercising operational control on a co-authority basis with the pilot-in-command and for the joint responsibility of the safe and efficient planning and monitoring of a flight.
• Performing operational flight watch and determining when changes to the OFP are required or when meteorological conditions may affect the safety of flights within a prescribed area or on assigned routes, and for communicating those changes to the operating flight crew as required.
• Formulating and implementing the revised OFP when conditions warrant, and for communicating the revised plans to the pilot-in-command.
• Analyzing operational and meteorological conditions to evaluate and determine the most efficient and safe minimum fuel requirement in support of both safety and efficiency.
• When requested or deemed necessary to provide the pilot-in-command with a thorough and professional flight crew briefing, covering all significant information which may impact the operation of his flight.
• Obtaining, interpreting, and maintaining current flight and field condition reports to provide flight crews with the latest operational information.
• Obtaining up-to-date flight progress information of active flights (flight watch) and to ensure that the computerized flight tracking system is both current and accurate.
• Communicating to ATC all OFP requirements.
• Initiating emergency response procedures.
• Resolving with maintenance operational control (MOC) and the PIC, any conflicts which may be caused by any aircraft dispatch deviation from standard which may limit or impact it's operational capabilities, and to communicate those operational limitations and their impact to the duty manager and respective operating branches as required.
• Monitoring all flights with respect to departure from the place of origin, enroute, intermediate stops, arrival at destination, diversions, delays (including maintenance, mechanical, loading, and ATC) and any other condition that might affect the safety of the flight.
• Upon reporting for duty, flight dispatchers must familiarize themselves with current conditions with respect to flight operations that pertain to their duties.
• Meteorological conditions, current and forecast along the routes and at the airports (including alternates) where flight operations are scheduled.
• Airports and airport facilities for the scheduled destinations and alternates.
• During a duty period, Flight Dispatchers must keep abreast of changing conditions and notify flight crews via the most expeditious means of any conditions that may affect the safety of the flight.

Qualifications:

• Minimum of 2 years in an airline operations centre
• Type A certified Dispatcher
• Working knowledge of CARs 705
• Restricted Radio Telephone Operators Certificate

Please send your resume to: jobs@flyporter.com.

DUTY OFFICER, SOCC - Toronto (YTZ),

Functions: The SOCC Duty Officer reports to the Manager, SOCC

Duties and Responsibilities:

• Supervision of the System Operations Control Centre personnel while on duty;
• Oversees and manages the company's flight and ground operations while on duty;
• Liaison with Government and Airport Authorities pertaining to operational matters that occur while on shift;
• The overall management and assignment of flights to be operated;
• Managing the delaying and cancellation of flights;
• Manages the recovery of the flight schedule during IROPS + 48 hrs ahead;
• Analyzing weather and ATC conditions to formulate plans to maintain schedule integrity;
• Ensuring the timely dissemination of pertinent info to all departments of aircraft swaps, flight delays, cancellations and any such details that may affect the operation;
• Ensuring aircraft assignment that complies with MEL, corporate and maintenance requirements;
• Initiating the Porter Emergency Response call out when required;
• Coordinates the staffing for the SOCC;
• Ensuring an overall safe operation;
• All other duties as assigned by the Manager of SOCC;
• Responsible for planning, directing, coordinating and communicating daily operational activities to all relevant Porter departments and outstation personnel;
• Liaison with ATC, Nav Canada and Transport Canada regarding company operations in order to exchange ideas, explain Porter`s requirements, provide feedback and promote a friendly operating environment;
• During both normal and irregular operations, the Duty Manager will have final decision and overall operational authority for the airline activities, giving due consideration for his responsibility to maintain a safe operation while respecting the limitations of the Canadian Air Regulations.

Qualifications:

• Minimum of 2 years in an airline operations centre or;
• 2 years experience as a Type A certified Dispatcher;
• Working knowledge of CARs 705;
• Restricted Radio Telephone Operators Certificate.

Please send your resume to: jobs@flyporter.com.

FLIGHT ATTENDANTS - Toronto (YTZ)

Duties and Responsibilities:

• Provide friendly and attentive service;
• Explain and demonstrate safety procedures;
• Monitor the general condition of the aircraft cabin;
• Attend to the safety of the passengers at all times.

Qualifications:

• Fluency in English plus one other language. French is a preferred asset;
• Completion of secondary school. Travel school is a preferred asset;
• Flight attendants require a minimum of 2 years previous experience working with the public in a customer service role;
• Minimum of 19 years of age at time of employment;
• Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction;
• Ability to obtain necessary security clearances and successfully complete company screen process;
• Neat and well groomed;
• Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 1 hour of callout;
• Must be able to work a flexible work schedule, including weekends and holidays;
• Ability to meet required medical standards which also includes substance abuse testing. Due to safety requirements and the demands of working within a pressurized environment, the position of flight attendants is more dependent on a good standard of physical and mental health than the average occupation.

Please send your resume to: careers@flyporter.com.

FLIGHT OPERATIONS SYSTEMS LEAD - Toronto (YTZ)

Functions: Reporting to the Manager, Systems & eCommerce Technology, this position takes part in Porter initiatives from conception to post production. As part of a small but growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by integrating Porter’s Flight Operations Systems with other key corporate systems such as Reservations, Finance, CRM and the Web, as well as exposing and enhancing the functionality available through the Flight Operations system.

Duties and Responsibilities:

• Work with the Operations teams to identify, define and document critical path requirements;
• Work with Systems & Product Development team to translate the company needs into detailed requirements while applying & customizing existing technology to meet those needs;
• Maintain and support multiple projects and deadlines;
• Serve as a direct point of contact for all system related requirements surrounding operations;
• Document organization's direction, structure, business processes and requirements for various company- wide projects;
• On-going participation in the phased Porter Systems deployment & roll-out including establishing product requirements, solution design, documentation, implementation & training deliverables;
• Responsible for analyzing and identifying strengths and weaknesses of Porter’s business processes and suggest areas of improvement;
• Continuously analyze the competition to ensure Porter’s position is above satisfactory;
• Work with team management to ensure fiscally successful projects;
• Suggest areas for improvement in internal processes along with possible solutions;
• Any other duties as requested by the Manager, Systems & eCommerce Technology

Qualifications:

• Experience (3+ years) with the Sabre Operations suite of applications, mainly Flight / Crew Trac;
• Bachelor’s degree in computer science or engineering (or equivalent) preferred;
• Experience developing middleware applications used to connect a wide variety of systems using various tools and techniques such as SSIS, Web Services, XML, DTO preferred;
• Experience implementing, supporting and enhancing Flight Operations, Crew Management, Planning and Scheduling modules at an airline;
• Experience integrating Operations applications to a variety of other applications including Finance, CRM, Maintenance, etc.;
• Experience creating data warehouse solutions that expose operations related functionality;
• Ability and experience setting up multiple environments for testing and development purposes;
• Ability to work on multiple projects with multiple deadlines;
• Ability to communicate clearly with business users and project management;
• Ability to innovate and provide functional applications with intuitive interfaces;
• Ability to construct user guides and documentation;
• Listens to others and is open to input from team members;
• Clearly articulate ideas and thoughts verbally;
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional;
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs;
• Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint;
• Excellent organizational skills & attention to detail;
• Ability to work effectively within a team environment and accept direction;
• Other duties as assigned;

TECHNICAL SKILLS:

• Knowledge of database design in PSQL, SQL Server 2000/2005, SQL/T-SQL , database indexing, views and stored procedures;
• Demonstrated knowledge of the full software development life cycle, including architecture, design, development, testing and deployment;
• Strong .NET software development skills (C#), Visual Studio 2005/2008

Please send your resume to: jobs@flyporter.com.

LEAD FINANCIAL SYSTEMS DEVELOPER - Toronto (YTZ)

Functions: Reporting to the Manager, Product Development, this position takes part in Porter initiatives from conception to post production. As part of a small but growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by integrating our Microsoft Dynamics GP Financial system with a number of other key Porter systems, such as Reservations, Flight Operations and CRM.

Duties and Responsibilities:

• Work directly with the Finance department to identify, define and document critical path requirements;
• Work with Systems & Product Development team to translate company needs into detailed requirements, while applying & customizing existing technology to meet those needs;
• Work with Systems Analysts and the Product Development team to develop and deploy new solutions for the Finance department;
• Maintain and support multiple projects and deadlines;
• Serve as direct point of contact for all systems related requirements from Finance;
• Administer and maintain the Microsoft Dynamics GP environment;
• Document organization's direction, structure, business processes and requirements for various company wide projects;
• On-going participation in the phased Porter Finance deployment & roll-out including establishing product requirements, solution design, documentation, implementation & training deliverables;
• Responsible for analyzing and identifying strengths and weaknesses of Porter’s business processes and suggest areas of improvement;
• Continuously analyze the competition to ensure Porter’s position is above satisfactory;
• Work with team management to ensure fiscally successful projects;
• Suggest areas for improvement in internal processes along with possible solutions;
• Any other duties as requested by the Manager, Product Development.

Qualifications:

• Minimum of 3+ years experience developing solutions to integrate with Microsoft Dynamics GP Accounting software;
• Bachelor’s degree in computer science or engineering (or equivalent) preferred;
• Microsoft certifications (MCP, Great Plains Certified) are an asset;
• Ability to manage multiple projects with multiple deadlines;
• Ability to communicate clearly with business users and project management;
• Ability to innovate and provide functional applications with intuitive interfaces;
• Ability to construct user guides and documentation;
• Listens to others and accepts input from team members;
• Clearly articulate ideas and thoughts verbally;
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional;
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs;
• Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint;
• Excellent organizational skills & attention to detail;
• Ability to work effectively within a team environment and accept direction;

TECHNICAL SKILLS:

• Expertise developing middleware applications using various Dynamics integration tools such as Web Services, Dexterity, Continuum for Visual Basic, etc.;
• Strong .NET software development skills (C#), Visual Studio 2005/2008;
• Excellent knowledge of database design in SQL Server 2000/2005, SQL/T-SQL , database indexing, views and stored procedures;
• Demonstrated knowledge of the full software development life cycle, including architecture, design, development, testing and deployment

Please send your resume to: jobs@flyporter.com.

LEAD GDS SUPPORT - Toronto (YTZ)

Duties and Responsibilities:

• Investigate and resolve discrepancies that arise from GDS bookings;
• Liaise with Distribution and Yield Management to resolve issues/ discrepancies;
• Assist and design training regarding GDS;
• Support preferred travel agencies desk;
• Any other duties as requested by the Manager;

Qualifications:

• Completion of post secondary education preferred;
• Ability to work on a permanent basis in Canada;
• Minimum 3 years experience in travel industry;
• Monday to Friday 9-5 with occasional weekend hrs for training;
• Critical thinking and decision making skills;
• Excellent leadership and interpersonal skills;
• Reporting knowledge and ability;
• Able to perform under pressure and within fixed timed constraints;
• Strong written and communication skills;
• Ability to work effectively within a team environment and accept direction;
• Bilingual (English/French) is an asset;
• Superior knowledge of Sabre GDS and Travelport GDS (Apollo, Worldspan ad Galilleo) is a MUST.

Please send your resume to: jobs@flyporter.com.

LEAD, RAMP ATTENDANT - Toronto (YTZ)

Functions: Reporting to the Manager, Ramp.

Ground handling of airline and general aviation aircraft which includes,

• Marshalling;
• Baggage handling;
• De-icing;
• Lavatory servicing;
• Grooming;
• Movement of commissary;
• Various miscellaneous tasks;

Ability to:

• Direct and oversee ramp group during the course of a shift;
• Work within a group;
• Multi-task;
• Be proactive;

Qualifications:

• Valid G Ontario license (out of province equivalent);
• Ability to obtain necessary security clearances;
• Ability to work on a permanent basis in Canada;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• Applicant will be required to successfully complete training program.

Please send your resume to: jobs@flyporter.com.

LINE SERVICE REPRESENTATIVE - Toronto (YTZ)

Duties and Responsibilities:

• Re-fuelling aircraft;
• Aircraft marshalling;
• Aircraft de-icing;
• Aircraft grooming;
• Aircraft towing;
• Hangar upkeep and maintenance;
• Apron upkeep and maintenance;
• Miscellaneous tasks as determined by the employer.

Qualifications:

• Valid D/Z license or provincial equivalent;
• Ability to obtain necessary security clearances and successfully complete company screening process;
• Ability to work on a permanent basis in Canada;
• Good physical condition, able to lift, bend and work in all conditions of outside weather;
• Work shifts including days, afternoons, evenings, weekends, and holidays;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Applicant will be required to successfully complete training program.

Please send your resume to: jobs@flyporter.com.

MANAGER, FACILITIES AND EQUIPMENT - Toronto (YTZ)

Functions: This position reports to the Senior Vice President and COO and is responsible for the maintenance, repair, and general upkeep of Porter’s airport facilities and equipment which are located at the TCCA, including terminal buildings, hangars, FBO, fuel trucks, passenger vehicles, maintenance plow truck and all GSE equipment associated with both FBO and airline operations.

Duties and Responsibilities:

• To manage Porter’s property, facilities and ground service equipment (GSE) at Toronto City Centre Airport Efficiently manage all staff and ensure appropriate manpower coverage is provided for all areas of property and facilities
• To prepare and be responsible for annual operating budget
• To ensure all facilities and equipment are kept clean, in good repair and in good working order
• Keep facilities and equipment is such condition so as to present a positive appearance and image to all passengers’, visitors, tenants and staff
• Act as main focal point for tenant issues involving required repairs and upkeep to facilities
• Tender, set up and manage service/contracts for all facilities with such contracts to include structural, cleaning, snow removal, mechanical, electrical, specialist repair and maintenance services for all facilities
• Continually review service contracts and rationalize service levels and costs to achieve best value for money and to ascertain that all work undertaken by third parties is satisfactory
• Ensure compliance with all statutory Health and Safety legislation
• Monitor and respond to critical alarms, emergency call outs and repairs
• Respond to issues with minimum disruption to the operation, company and tenants
• Maintain inventory of supplies, equipment and parts needed to perform job functions
• Other duties and responsibilities as assigned.

Qualifications:

• Proven experience & knowledge with property, facilities, equipment management/ contract management
• Minimum 5 years experience in similar role
• Ability to take ownership of work, with a proactive attitude
• Ability to lead and manage a team
• Ability to manage projects and oversee contractors project work
• Excellent time management & organizational skills
• Flexibility and ability to multi-task
• Health and safety knowledge
• Clear, valid drivers license
• Use of personal vehicle may at times be required (proof of liability insurance will be required)
• Excellent communication skills both written and verbal
• Mechanical aptitude for equipment diagnosis and repair
• Knowledge of electrical, structural, heating & air conditioning repairs
• Flexibility to work after business hours, weekends, holidays and on callout as issues arise.

Please send your resume to: jobs@flyporter.com.

MANAGER, UNIFORMS - Toronto (YTZ)

Functions: Reporting to the Vice President, People this position manages the uniform function at Porter.

Duties and Responsibilities:

• Ensures electronic inventory system file is accurate and up to date and associated accounting processes up to date
• Negotiate with suppliers best terms and conditions
• Monitor & re-order inventory as required
• Over see the fitting and distribute of uniform pieces to Porter staff on a timely basis
• Maintain record of all employees and their uniform allotment
• Manage alteration costs
• Maintain uniform standards and proper care guidelines
• Maintain Porter uniform room/inventory
• Maintains records and develops reports for the reconciliation of inventories
• Produces and processed purchase orders in accordance with departmental and company purchasing procedures
• Demonstrates continuous effort to improve the overall uniform department, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide superior quality seamless customer service

Qualifications:

• College diploma or equivalent
• Experience in working with computerized record keeping systems, accounting and billing procedures
• Experience working with perpetual inventory systems is an asset
• Demonstrated negotiating skills
• A combinations of experience and education that meet the minimum requirements may be substituted
• Accuracy with data entry
• Able to build and maintain strong cross-functional relationships
• Superior written and verbal communication skills
• Proficiency in MS-Office products including Outlook, Excel, & Word

Please send your resume to: jobs@flyporter.com.

PILOTS - Toronto (YTZ)

CAPTAIN

Duties and Responsibilities:

• Safe operation and management of the aircraft.

Qualifications:

• Airline Transport Pilot Licence (Transport Canada);
• Category I Medical;
• Current Instrument Rating;
• Min. 5,000 Hours Total Time;
• Min. 500 Hours PIC on Dash-8 or 1,500 Hours PIC Heavy Turboprop (in excess of 30,000 lbs MGTOW);
• Pilots that do not meet the minimum requirements may be considered based on experience and other factors.

Please send your resume to: jobs@flyporter.com.

FIRST OFFICER

Duties and Responsibilities:

• Safe operation of the aircraft.

Qualifications:

• Airline Transport Pilot Licence (Transport Canada)
• Category I Medical
• Current Instrument Rating
• Min. 3,000 Hours Total Time
• Min. 500 Hours Multi-Engine PIC
• Aviation College or University Degree is an asset;
• Pilots that do not meet the minimum requirements may be considered based on experience and other factors.

Please send your resume to: jobs@flyporter.com.

RAMP ATTENDANT - Toronto (YTZ), Ottawa (YOW), Montréal (YUL), Halifax (YHZ), New York (EWR), Chicago (MDW)

Functions: Reporting to the Manager, Ground Services. Acts as a point of contact for all ramp personnel and oversees the day to day safe operation of the YTZ ramp.

Duties and Responsibilities:

Ground handling of airline and general aviation aircraft which includes,

• Marshalling;
• Baggage handling;
• De-icing;
• Lavatory servicing;
• Grooming;
• Preparation of commissary;
• Aircraft de-icing;
• Create and maintain a team environment on the ramp, where every member of the ramp staff acts and feels part of a cohesive unit;
• Focus on safety awareness, and training;
• Coach and mentor all ramp team members to create an operationally safe environment;
• Ensure that all ramp personnel are following proper Porter safe procedures outlined in the Porter Ramp Manual;
• Coach and motivate all team members through any dispute resolution, and dealing with other issues or problems as they arise;
• Daily coaching and troubleshooting of ramp issues;
• Miscellaneous tasks as requested.

Qualifications:

• Valid G Ontario license (out of province equivalent);
• Ability to obtain necessary security clearances;
• Ability to work on a permanent basis in Canada;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• Applicant will be required to successfully complete training program.

Please send your resume to: careers@flyporter.com.

SENIOR ACCOUNTANT, FINANCIAL REPORTING - Toronto (YTZ)

Functions: Reporting to the Controller.

Duties and Responsibilities:

• Responsible for the timely closing of month-end, quarter-end, and year-end, including preparation of journal entries and reconciliations;
• Supports the preparation, review, and analysis of financial statements;
• Plans and conducts analysis of financial data to support significant accruals, accounting entries and related reports for monthly, quarterly, and annual reporting;
• Supports and assists with the year-end audit, including interaction with the external auditors and preparation of client deliverables;
• Provides assessment of existing and proposed financial plans and policies;
• Proposes, develops and implements changes to ensure organization achieves financial targets;
• Supervises accounting staff;
• Monitors and ensures maintenance of accounting software applications/systems;
• Research and documentation of accounting issues;
• Other duties as assigned by the Controller;

Qualifications:

• Requires an accounting designation (CGA, CMA or equivalent) and 3-5 years relevant experience in a similar role;
• Strong understanding of GAAP;
• Deadline oriented;
• Superior analytical skills with a high degree of accuracy;
• Superior written and verbal communication skills;
• Proficiency in MS-Office products;
• Knowledge of MS Dynamics (Great Plains) and FRx an asset;
• Aviation industry experience is an asset;

Please send your resume to: jobs@flyporter.com.

TECHNICAL RECORDS LIBRARIAN - Toronto (YTZ)

Functions: Reporting to the Manager, Production and Planning, this full time position involves data entry, tracking and other administrative tasks.

Duties and Responsibilities:

• Review of work from RAAS, the company's data entry system;
• Complete all data entry activities related to aircraft maintenance & technical records including processing of journey log entries, work packages, additional work cards;
• Carry out rotable component removals & installations;
• Audit aircraft flying hours and cycles;
• Maintain effective filing system of daily, monthly and yearly records;
• Troubleshoot and investigate problem/missing paperwork;
• Ensure all maintenance entries are complied with as per Transport Canada Regulations;
• Update and Maintain AMO Libraries;
• Keep organized aircraft files;
• Liaison with external bases and engineers;
• Assist with maintenance planning;
• Liaison with stores and inventory control;
• Special projects as required.

Qualifications:

• High school graduate, college preferred;
• Data entry experience;
• Proficient in Excel, Word, Power Point;
• Good communication skills;
• Able to work well in a team environment.

Please send your resume to: jobs@flyporter.com.