About Porter

Aircraft maintenance engineer - Toronto (YTZ), Ottawa (YOW), Montreal (YUL)

Duties and Responsibilities:

• Troubleshoot aircraft structural, mechanical or hydraulic systems to identify problems and adjust and repair systems according to specifications, technical drawings, manuals and established procedures;
• Repair and overhaul aircraft structural, mechanical or hydraulic systems;
• Install or modify aircraft engines, mechanical, hydraulic, flight control, fuel and pneumatic systems;
• Dismantle airframes, aircraft engines or other aircraft systems for repair, overhaul and cleaning, and reassemble;
• Perform and document scheduled and unscheduled maintenance;
• Order and maintain inventory of parts and supplies.

Qualifications:

• Completion of secondary school is required;
• A college diploma in aircraft maintenance from a Transport Canada approved educational facility;
• Aircraft Maintenance Engineer's (AME) license issued by Transport Canada;
• Ability to work on a permanent basis in Canada;
• Ability to obtain necessary security clearances and successfully complete the company screening process.

Please send your resume to: jobs@flyporter.com.

Call centre agent - Toronto (YTZ)

Duties and Responsibilities:

• Answer all general inquiries about Porter;
• Book flights and provide accurate information;
• Assist travel agency inquiries;
• Administrative duties as required;
• Ensure customers are assisted in a friendly and timely manner.

Qualifications:

• Fluency in English and French;
• Completion of secondary school diploma;
• Completion of college or other postsecondary programs preferred;
• Ability to work on a permanent basis in Canada;
• Work shifts including days, afternoons, evenings, weekends, and holidays;
• Good computer skills;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Strong communication and interpersonal skills;
• Knowledge of geography and basic math functions.
• Able to perform under pressure and within fixed timed constraints.

Please send your resume to: careers@flyporter.com.

Catering Driver - Toronto (YTZ)

Functions: Reporting to Supervisor, Catering. The Catering Driver contributes to the efficient day-to-day operations of the airline.

Duties and Responsibilities:

• Physically provision all flights with perishable and non perishable commissary product;
• Liaise with operating flight crew to ensure all flight provisioning requirements are met;
• Communicate effectively with the catering personnel;
• Assist Catering personnel with warehousing and Deliveries when required;
• Operate a Forklift when required;
• Assist Catering personnel loading and unloading of the catering vehicle;
• Manage the supply level on the catering vehicles;
• Maintain the vehicle cleanliness;
• Manage the garbage and recycling on a daily basis from the aircraft and catering facility;
• Other Duties as assigned.

Qualifications:

• Must have a valid driver's license with a clean driver's abstract is required for Airside Vehicle Operators Permit;
• Must be able to obtain a Restricted Area Security Pass;
• Basic computer & keyboarding skills are required; experience with Microsoft Office (Word, Excel, Outlook) an asset;
• Ability to lift up to 70lbs/32kgs & walk some distances; Abilities to bend, kneel, and stoop;
• Hard working attitude with initiative to work alone or in a team environment;
• Ability to work shift work;
• Must be able to pass a criminal background check.

Please send your resume to: careers@flyporter.com.

Customer service representative - Toronto (YTZ), Ottawa (YOW), Montréal (YUL), Halifax (YHZ), New York (EWR), Chicago (MDW)

Duties and Responsibilities:

• Provide high quality customer service;
• Check-In passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking documentation for flights while ensuring the timely and accurate delivery of passenger luggage;
• Perform pre-flight check-in procedures by assigning seats, making gate announcements, issuing boarding passes and boarding the flight;
• Monitor carry-on luggage and operate jetways and aircraft doors;
• They also assist passengers with special needs such as disabled and wheelchair passengers, and unaccompanied minors.

Qualifications:

• 19 years of age or older;
• High school diploma. Must be able to read, write, speak and easily understand the English language;
• Ability to work on a permanent basis in Canada;
• Ability to obtain necessary security clearances;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• 2 years of customer service experience. Travel school certificate and/or 2 years of college or vocational/technical school is a preferred asset;
• Experience working with computers;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Strong communication and interpersonal skills;
• Knowledge of geography and basic math functions.

Please send your resume to: careers@flyporter.com.

Dispatcher - Toronto (YTZ)

Functions: All dispatchers on duty report to, and are responsible, to the Manager, System Operations Control. A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command.

Duties and Responsibilities:

The Dispatcher is responsible for operational preflight preparation and flight watch within a prescribed geographic area or assigned flights in accordance with the following:

• Canadian and foreign government rules and regulations.
• Company flight operations manuals.
• Corporate policies and procedures.
• The production, reviewing, authorizing, issuing and revising, as required, of the operational flight plan (OFP) for all flights inclusive of training and test flight operations, in keeping with safety, regulatory, customer service and corporate fiscal requirements.
• Authorizing the release of an aircraft to operate in accordance with the terms and conditions established by the OFP.
• Analyzing operational conditions and identifying any opportunities that may benefit or restrict operational capabilities, inclusive of, but not limited to, weather conditions, ATC and aircraft performance.
• Exercising operational control on a co-authority basis with the pilot-in-command and for the joint responsibility of the safe and efficient planning and monitoring of a flight.
• Performing operational flight watch and determining when changes to the OFP are required or when meteorological conditions may affect the safety of flights within a prescribed area or on assigned routes, and for communicating those changes to the operating flight crew as required.
• Formulating and implementing the revised OFP when conditions warrant, and for communicating the revised plans to the pilot-in-command.
• Analyzing operational and meteorological conditions to evaluate and determine the most efficient and safe minimum fuel requirement in support of both safety and efficiency.
• When requested or deemed necessary to provide the pilot-in-command with a thorough and professional flight crew briefing, covering all significant information which may impact the operation of his flight.
• Obtaining, interpreting, and maintaining current flight and field condition reports to provide flight crews with the latest operational information.
• Obtaining up-to-date flight progress information of active flights (flight watch) and to ensure that the computerized flight tracking system is both current and accurate.
• Communicating to ATC all OFP requirements.
• Initiating emergency response procedures.
• Resolving with maintenance operational control (MOC) and the PIC, any conflicts which may be caused by any aircraft dispatch deviation from standard which may limit or impact it's operational capabilities, and to communicate those operational limitations and their impact to the duty manager and respective operating branches as required.
• Monitoring all flights with respect to departure from the place of origin, enroute, intermediate stops, arrival at destination, diversions, delays (including maintenance, mechanical, loading, and ATC) and any other condition that might affect the safety of the flight.
• Upon reporting for duty, flight dispatchers must familiarize themselves with current conditions with respect to flight operations that pertain to their duties.
• Meteorological conditions, current and forecast along the routes and at the airports (including alternates) where flight operations are scheduled.
• Airports and airport facilities for the scheduled destinations and alternates.
• During a duty period, Flight Dispatchers must keep abreast of changing conditions and notify flight crews via the most expeditious means of any conditions that may affect the safety of the flight.

Qualifications:

• Minimum of 2 years in an airline operations centre
• Type A certified Dispatcher
• Working knowledge of CARs 705
• Restricted Radio Telephone Operators Certificate

Please send your resume to: jobs@flyporter.com.

Duty Officer, SOCC - Toronto (YTZ),

Functions: The SOCC Duty Officer reports to the Manager, SOCC

Duties and Responsibilities:

• Supervision of the System Operations Control Centre personnel while on duty;
• Oversees and manages the company's flight and ground operations while on duty;
• Liaison with Government and Airport Authorities pertaining to operational matters that occur while on shift;
• The overall management and assignment of flights to be operated;
• Managing the delaying and cancellation of flights;
• Manages the recovery of the flight schedule during IROPS + 48 hrs ahead;
• Analyzing weather and ATC conditions to formulate plans to maintain schedule integrity;
• Ensuring the timely dissemination of pertinent info to all departments of aircraft swaps, flight delays, cancellations and any such details that may affect the operation;
• Ensuring aircraft assignment that complies with MEL, corporate and maintenance requirements;
• Initiating the Porter Emergency Response call out when required;
• Coordinates the staffing for the SOCC;
• Ensuring an overall safe operation;
• All other duties as assigned by the Manager of SOCC;
• Responsible for planning, directing, coordinating and communicating daily operational activities to all relevant Porter departments and outstation personnel;
• Liaison with ATC, Nav Canada and Transport Canada regarding company operations in order to exchange ideas, explain Porter`s requirements, provide feedback and promote a friendly operating environment;
• During both normal and irregular operations, the Duty Manager will have final decision and overall operational authority for the airline activities, giving due consideration for his responsibility to maintain a safe operation while respecting the limitations of the Canadian Air Regulations.

Qualifications:

• Minimum of 2 years in an airline operations centre or;
• 2 years experience as a Type A certified Dispatcher;
• Working knowledge of CARs 705;
• Restricted Radio Telephone Operators Certificate.

Please send your resume to: jobs@flyporter.com.

Facilities cleaner - Toronto (YTZ)

Functions: Reporting to the Lead, Facilities and Equipment this position is responsible for the general cleaning and up keep of Porter facilities and equipment.

Duties and Responsibilities:

• Care and maintenance of Porter's exterior and interior property and facilities, including but not limited to:
• Cleaning building floors (sweep, mop, scrub and/or vacuum);
• Dust and wipe/disinfect all surfaces;
• Gather and empty trash;
• Service, clean, and supply restrooms.
• Actively participate in Porter's Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
• Other duties as assigned;
• Position requires candidate to work an Alternative Workweek Schedule (AWS) rotation consisting of 10-hour shifts and rotational schedule.

Qualifications:

• Ability to communicate clearly and follow direction
• Excellent physical condition;
• Must be able to work in varied weather
• Dependability (must have a clear attendance record and reliable on time reporting for work)
• Ability to obtain required security clearances

Please send your resume to: careers@flyporter.com.

Financial Analyst, Planning - Toronto (YTZ)

Functions: Reporting to the Manager, Financial Planning, this position is responsible for general financial analysis for a variety of departments within Porter. This analyst will play a strategic role in decision making.

Duties and Responsibilities:

• Responsible for planning and forecasting of departmental activities and implications to income statement and balance sheet.
• Responsible for evaluating and predicting spending and return.
• Analyze expenses to look for cost savings strategies.
• Develop new capabilities to improve processes and efficiency of spend, and to develop appropriate financial methods of evaluating and measuring departmental performance to be applied by financial reporting teams.
• Evaluate business proposals with complete analysis of economic impact on business.
• Perform industry analysis.
• Serve as a resource to departmental partners and Finance teammates on analytical methods and financial measures
• Provide linkage across organization of analytical methods and definitions used in analysis.
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree in Finance, Accounting or related field. CA or MBA preferred.
• Two – five years of experience performing complex financial modeling and analysis.
• Knowledge of budgeting and forecasting techniques as well as proficiency with financial statement analysis and projection.
• Superior analytical skills with a high degree of accuracy
• Knowledge of overall business strategy and operations including business processes, revenue and cost components and drivers of these measures, profitability and return on investment modeling, and general economic modeling.
• Ability to serve as an effective financial business partner to a wide range of business areas including marketing, pricing, distribution, compensation, customer loyalty and customer care.
• Knowledge and experience in project management. Strong attention to detail and strong analytical ability required.
• Must have excellent interpersonal and communication skills.
• Proficiency in MS-Office products, high proficiency in Excel
• Knowledge of MS Dynamics (Great Plains) and FRx an asset
• Aviation industry experience is an asset

Please send your resume to: jobs@flyporter.com.

Flight Attendants - Toronto (YTZ)

Duties and Responsibilities:

• Provide friendly and attentive service;
• Explain and demonstrate safety procedures;
• Monitor the general condition of the aircraft cabin;
• Attend to the safety of the passengers at all times.

Qualifications:

• Fluency in English plus one other language. French is a preferred asset;
• Completion of secondary school. Travel school is a preferred asset;
• Flight attendants require a minimum of 2 years previous experience working with the public in a customer service role;
• Minimum of 19 years of age at time of employment;
• Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction;
• Ability to obtain necessary security clearances and successfully complete company screen process;
• Neat and well groomed;
• Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 1 hour of callout;
• Must be able to work a flexible work schedule, including weekends and holidays;
• Ability to meet required medical standards which also includes substance abuse testing. Due to safety requirements and the demands of working within a pressurized environment, the position of flight attendants is more dependent on a good standard of physical and mental health than the average occupation.

Please send your resume to: careers@flyporter.com.

Graphic Design Coordinator - Toronto (YTZ)

Functions: Reporting to the Manager, Marketing, the role supports initiatives from conception to post production. This role is accountable to apply/adhere to the brand guidelines across a wide spectrum of corporate applications.

Duties and Responsibilities:

• Adapting and sizing existing Illustrator files to different media including: print, web, outdoor, digital and html email advertising, signage, brochures, trade show backdrops and others as deemed appropriate
• Uploading or delivering materials to all media as required, and liaising with production departments
• Creative development of new marketing materials based on current graphic standards
• Maintaining accurate files of graphic design materials
• Experience is required adapting existing Illustrator creative, developing concept presentations, including storyboards as well as programming flash modules and rich media content
• Multiple projects across multiple deadlines can be expected
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Any other duties as requested by the Manager, Marketing

Qualifications:

• Graphic Design degree/diploma from an accredited post secondary institution
• Demonstrable and proven expertise in html, flash and web design
• Advanced application knowledge of Photoshop, Illustrator, QuarkXpress and/or Indesign
• Keen aptitude for communicating with technical and non-technical resources both internal and external
• Excellent conceptual and creative skills
• Ability to prioritize and manage multiple tasks concurrently
• Excellent organizational skills & attention to detail
• Ability to work effectively within a team environment and accept direction
• Able to build and maintain strong cross-functional relationships
• Superior written and verbal communication skills
• Knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint
• Bilingual (English/French) is an asset

Please send your resume to: jobs@flyporter.com.

IFRS Consultant (six-month contract) - Toronto (YTZ)

Functions: Reporting to the Director, Financial Reporting & Controller, this person will take a lead role in the Company’s conversion from Canadian GAAP to International Financial Reporting Standards.

Duties and Responsibilities:

• Assistance with strategizing, planning and executing the transition project
• Research and development of IFRS accounting policies
• Solution development, implementation, and post-implementation support for IFRS project
• Research and documentation of accounting issues
• Review and revision of existing accounting policies and procedures arising from the IFRS conversion
• Evaluating the requirements of the new reporting standards, preparing supporting analyses and information for variances between IFRS and GAAP
• Providing input on the review of critical accounting and disclosure issues
• Developing and participating in work teams consisting of representatives from departments that are affected by the transition
• Assisting in developing recommendations to address related issues
• Liaising with the Company’s auditors, who will be providing oversight on the project, to develop fully compliant financial reporting structures
• Developing interim and year-end audit schedules and disclosures relating to the new IFRS statements
• Liaising with the Company’s IT department with respect to system impacts of IFRS
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties related to IFRS as assigned

Qualifications:

• Requires an accounting designation (CA, CMA, CGA, or equivalent) and 1-3 years relevant experience in a similar role
• Strong understanding of IFRS and GAAP
• Deadline oriented
• Demonstrated expertise with researching and analyzing accounting standards
• Superior analytical skills with a high degree of accuracy
• Superior written and verbal communication skills
• Proficiency in MS-Office products
• Knowledge of MS Dynamics (Great Plains) and FRx an asset
• Aviation industry experience is an asset

Please send your resume to: jobs@flyporter.com.

IT Helpdesk Technician - Toronto (YTZ)

Functions: Reporting to the Senior IT Support Specialist, this position is primarily required to provide assistance and support to the Porter user community and to ensure all network applications are available at all times and performing as reliably and efficiently as possible. This covers level 1 technical support and problem determination including off business hour coverage. Core responsibilities are summarized below.

Duties and Responsibilities:

• Provide first level technical support to ensure stability of the corporate networks and applications
• Verify compliance with corporate network and security policies and procedures
• Diligently respond to reported incidents from the user community
• Installation, support and maintenance of computers and networked peripherals
• Provide user support for remote offices
• Provide assistance with hosted network providers to ensure availability and reliability of the WAN/LAN networks
• Provide support assistance with other third party application/software providers
• Assist to maintain accuracy of network and system documentation
• Assist to maintain accuracy of corporate hardware and software inventories
• Availability after hours (evenings, weekends and holidays) when required to resolve network, application and operational issues
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Perform other related duties as required

Minimum Qualifications:

• University degree in Computer Science or equivalent related experience
• Technical experience/exposure of 2 years
• Highly motivated and willing to take initiative
• Excellent analytical skills
• Ability to work in a team environment or individually as required
• Ability to travel when required (including travel to US destinations)
• Availability to work off hours (including evenings, weekends and holidays) if necessary
• Solid knowledge of Windows operating systems (beginning with XP) and MS office suite 2007
• Good understanding of networking protocols/principles (i.e. TCP, IP, VPN)
• Good understanding of wireless including 802.11 B,G & N and all encryption methods
• Good understanding of cellular technologies

Nice to have:

• Understanding of MS-Active Directory
• Understanding of MS-Exchange
• Understanding of Cisco switches and VLAN concepts is an asset
• Understanding of VoIP technology is an asset

Please send your resume to: jobs@flyporter.com.

Line Service Representative - Toronto (YTZ)

Duties and Responsibilities:

• Re-fuelling aircraft;
• Aircraft marshalling;
• Aircraft de-icing;
• Aircraft grooming;
• Aircraft towing;
• Hangar upkeep and maintenance;
• Apron upkeep and maintenance;
• Miscellaneous tasks as determined by the employer.

Qualifications:

• Valid D/Z license or provincial equivalent;
• Ability to obtain necessary security clearances and successfully complete company screening process;
• Ability to work on a permanent basis in Canada;
• Good physical condition, able to lift, bend and work in all conditions of outside weather;
• Work shifts including days, afternoons, evenings, weekends, and holidays;
• Ability to make decisions and meet deadlines while handling multiple responsibilities;
• Applicant will be required to successfully complete training program.

Please send your resume to: jobs@flyporter.com.

Manager, Marketing - Toronto (YTZ)

Functions: Reporting to the Director, Marketing, this position supports the Porter brand and initiatives in partnerships, destination marketing, sales support and brand management.

Duties and Responsibilities:

• Manage partnership business strategy, development & client service
• Supervise briefing and execution of partnership, sales, marketing and corporate events
• Manage B2B/B2C promotions & sponsorship aligned with target market initiatives including qualification, ROI, implementation, communication & resourcing
• Manage destination marketing – strategy and partnerships, including city-based tourism groups, e.g. Tourism Chicago, NYC & Co.
• Manage the Coordinator and Administrator, Marketing
• Manage Porter suppliers as required
• Provide sales team with marketing strategy and support
• Ability to travel on company business required
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Any other duties as requested by the Director, Marketing or Vice President, Marketing and Communications

Qualifications:

• A university degree
• Minimum seven years B2B and/or B2C marketing experience
• Strong marketing partner relationship management network
• Data-based decision making skills
• Team management expertise
• Ability to manage complex projects to deadline completion in both Canada & US markets
• Able to build and maintain strong cross-functional relationships
• Superior written and verbal communication skills
• Knowledge of the Porter brand, value proposition & target markets preferred
• Proficiency in Micro Soft Office suite
• Maintain a valid passport
• Bilingual (English/French) is an asset

Please send your resume to: jobs@flyporter.com.

Manager, Web Development - Toronto (YTZ)

Functions: Reporting to the Director of Information Systems, the Web Development Manager takes responsibility for Porter’s web initiatives from conception to post production. As part of a growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by leading a team of web developers to deliver a world-class customer experience to our customers by deploying new functionality and enhancements to our flyporter.com website.

Duties and Responsibilities:

• Take ownership of Porter website and web development projects, enable a multitude of company wide web solutions
• Manage team of web developers to deliver new web solutions
• Interact with Business Analysts, PMO and QA team to ensure solutions meet requirements and conform with quality standards
• Work with the Executive, IT, Marketing, Sales and Operations teams leadership to determine company needs, and apply & customize existing technology to meet those needs
• Maintain and support multiple projects and deadlines
• Document organization's direction, structure, business processes and requirements for various company wide projects
• On-going participation in the phased Porter Web and CRM deployment & roll-out including establishing product requirements, solution design, documentation, implementation & training deliverables
• Continuously analyze the competition to ensure Porter’s position is above satisfactory
• Work with team management to ensure fiscally successful projects
• Suggest areas for improvement in internal processes along with possible solutions
• Any other duties as requested by the Director of Information Systems

Qualifications:

• Bachelor’s degree in computer science or engineering
• Minimum 5 years software development experience, 3+ years with ASP.NET web applications
• Prior experience in a team lead or management role
• Ability to work on multiple projects with multiple deadlines
• Ability to communicate clearly with business users and project management
• Ability to innovate and provide functional applications with intuitive interfaces
• Ability to construct user guides and documentation
• Listens to others and accepts input from team members
• Clearly articulate ideas and thoughts verbally
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs
• Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint
• Excellent organizational skills & attention to detail
• Ability to work effectively within a team environment and accept direction

Technical Skills:

• Strong .NET software development skills (C#), Visual Studio 2005/2008
• Experience building interactive websites with ASP.NET, knowledge and experience with ASP.NET MVC is preferred
• Ability to build standards compliant web User Interfaces, strong HTML/CSS/JavaScript/jQuery
• Knowledge of database design in SQL Server 2000/2005, SQL/T-SQL , database indexing, views and stored procedures, as well use of ORM tools (e.g. NHibernate) in data layer
• Integration expertise to various systems using Web Services
• Enterprise software development and architecture design experience

Nice to have:

• Some experience with front end UI design preferred
• Familiarity with Microsoft MVC framework, AJAX, and jQuery
• Knowledge of XML/XSLT
• Familiarity with unit testing principles and tools such as NUnit
• Experience with source control tools (Subversion preferred)
• Experience with project management & bug-tracking software

Please send your resume to: jobs@flyporter.com.

Payroll Clerk - Toronto (YTZ)

Functions: This position reports to the Supervisor, Payroll with direction from the Director, Financial Reporting, and provides quality service and payroll support on a daily basis to employees of Canada and the US.

Duties and Responsibilities:

• Compile and input payroll information into payroll system (e.g. new hires, status changes, terminations, banking information, etc.) in an accurate and timely fashion
• Maintain payroll files and ensure that file information is completed and up to date (e.g. tax forms, employee forms, attendance reports, register, etc.)
• Answer and follow up on employee and government agencies inquiries (e.g. Service Canada, etc.)
• Complete forms requiring payroll data
• Responsible for delivering all pay stubs
• Participate in year-end preparations (e.g. T4’s, T4A’s, RL1’s, W2’s, audits)
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned/special projects

Qualifications:

• Minimum 1 to 2 years payroll experience
• CPA Level I an asset
• Knowledge of the Canada Labour Code and some knowledge of US State and Federal Legislations
• Excellent attention to detail and strong organizational skills
• Dependability (must have a clear attendance record and reliable on time reporting for work)
• Ability to work with strict deadlines in a fast-paced environment
• Service minded and a people person
• Clear and concise communicator
• Some accounting experience considered an asset
• Knowledge of Microsoft Office Suite, with a high proficiency in Microsoft Excel
• Working knowledge of online payroll systems and Ceridian Freedom an asset

Please send your resume to: jobs@flyporter.com.

Pilots - Toronto (YTZ)

CAPTAIN

Duties and Responsibilities:

• Safe operation and management of the aircraft.

Qualifications:

• Airline Transport Pilot Licence (Transport Canada);
• Category I Medical;
• Current Instrument Rating;
• Min. 5,000 Hours Total Time;
• Min. 500 Hours PIC on Dash-8 or 1,500 Hours PIC Heavy Turboprop (in excess of 30,000 lbs MGTOW);
• Pilots that do not meet the minimum requirements may be considered based on experience and other factors.

Please send your resume to: jobs@flyporter.com.

FIRST OFFICER

Duties and Responsibilities:

• Safe operation of the aircraft.

Qualifications:

• Airline Transport Pilot Licence (Transport Canada)
• Category I Medical
• Current Instrument Rating
• Min. 3,000 Hours Total Time
• Min. 500 Hours Multi-Engine PIC
• Aviation College or University Degree is an asset;
• Pilots that do not meet the minimum requirements may be considered based on experience and other factors.

Please send your resume to: jobs@flyporter.com.

Project Management Lead - Toronto (YTZ),

Functions: Reporting to the Vice President, Information Technology, this position will be responsible for ensuring that overall direction, coordination, implementation, execution, control and completion of specific projects are consistent with company strategy, commitments and goals.

Duties and Responsibilities:

• Lead efforts to establish, communicate and operate Porter’s centre of excellence for project execution within the PMO
• Establish best practices for portfolio management
• Lead definition and communication of Porter’s project portfolio roadmap
• Report back on progress for the portfolio to senior management
• Serve as key participant in team and business departmental meetings
• Effectively communicate relevant project information to superiors and peers
• Tactfully communicates sensitive information
• Learn and ultimately possess a thorough understanding of Porter’s direction, solutions, technical preferences, and technical direction
• Possess the expert knowledge necessary to identify opportunities for change and the ability to convey the need for change
• Help determine new, creative ways to employ teams on projects and distribute responsibilities
• Easily recognize areas for internal improvement and develops plans for implementation
• Reviews the status reports of team members across projects and addresses issues as appropriate
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned

Qualifications:

• 2+ years of project management office experience in a system and software development environment, including web and other enterprise wide applications
• PMP designation (or equivalent)
• Bachelor’s degree from an accredited institution (preference given to business and technical degrees)
• Ability to manage multiple projects with multiple deadlines
• Superior, organizational, analysis and problem solving skills
• Clearly articulate ideas and thoughts verbally
• Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs
• Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint
• Ability to work effectively within a team environment

Please send your resume to: jobs@flyporter.com.

Ramp Attendant - Toronto (YTZ), Ottawa (YOW), Montréal (YUL), Halifax (YHZ), New York (EWR), Chicago (MDW), St. John's (YYT)

Functions: Reporting to the Manager, Ground Services. Acts as a point of contact for all ramp personnel and oversees the day to day safe operation of the ramp.

Duties and Responsibilities:

Ground handling of airline and general aviation aircraft which includes,

• Marshalling;
• Baggage handling;
• De-icing;
• Lavatory servicing;
• Grooming;
• Preparation of commissary;
• Aircraft de-icing;
• Create and maintain a team environment on the ramp, where every member of the ramp staff acts and feels part of a cohesive unit;
• Focus on safety awareness, and training;
• Coach and mentor all ramp team members to create an operationally safe environment;
• Ensure that all ramp personnel are following proper Porter safe procedures outlined in the Porter Ramp Manual;
• Coach and motivate all team members through any dispute resolution, and dealing with other issues or problems as they arise;
• Daily coaching and troubleshooting of ramp issues;
• Miscellaneous tasks as requested.

Qualifications:

• Valid G Ontario license (out of province equivalent);
• Ability to obtain necessary security clearances;
• Ability to work on a permanent basis in Canada;
• Work rotating shifts including days, afternoons, evenings, weekends, and holidays;
• Applicant will be required to successfully complete training program.

Please send your resume to: careers@flyporter.com.

Senior Accountant, Revenue and Statistics - Toronto (YTZ)

Functions: Reporting to the Manager, Accounting with direction from the Director, Financial Reporting and Controller, this position is responsible for the Company’s revenue accounting.

Duties and Responsibilities:

• Responsible for the accurate and timely accounting of passenger, charter and related revenues
• Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions
• Establishes, maintains, and coordinates the implementation of accounting and accounting control procedures relating to the revenue process and documents business transactions as necessary
• Monitors, reviews and reconciles accounting and related system reports for accuracy and completeness
• Resolves accounting discrepancies
• Supervises the input and handling of financial data and reports for the company's automated financial systems
• Responsible for maintaining the Company’s operating statistics database
• Responsible for submission of relevant statistics and reports to airports, government and regulatory authorities
• Oversees the work of staff responsible for accounts receivable and commissions
• Recommends, develops and maintains financial databases, computer software systems and manual filing systems
• Interacts with internal and external auditors in completing audits
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
• Other duties as assigned

Qualifications:

• Minimum five years of accounting experience (preferably has, or is working towards, an accounting designation)
• Ability to analyze financial data and prepare financial reports, statements and reconciliations
• Superior analytical skills with a high degree of accuracy
• Superior written and verbal communication skills
• Able to build and maintain strong cross-functional relationships
• Proficiency in MS-Office products including Outlook, Excel, Word
• Knowledge of MS Dynamics (Great Plains) preferred
• Aviation industry experience preferred
• Knowledge of Navitaire’s New Skies and Slyledger applications preferred

Please send your resume to: jobs@flyporter.com.

Supervisor, Customer Service - Montréal (YUL)

Functions: This position will report to the Station Manager, Montreal. The Supervisor, Customer Service will be responsible for overseeing and assisting with the day to day operational functions of all customer service staff.

Duties and Responsibilities:

• Identify issues, view a situation in its entirety and provide support to manage the effectively
• Assist the Station Manager, Montreal with training
• Demonstrate commitment to customer satisfaction by exceeding customer expectations
• Responsible for On-Time Performance and Excellent level of Customer Service
• Investigates and resolves customer inquiries and complaint s
• Supervise the work performance and grooming standards of Customer Service Representatives
• Provide accurate, timely, constructive feedback and coaching
• Support the operation during irregular operations (IROPs)
• Conducts performance related meetings and apply disciplinary action as required
• Conducts regular staff meetings
• Motivate and create team spirit and synergy
• Reinforces the contribution of all team members
• Provides feedback on performance issues to the Station Manager, Montreal
• Complete annual performance reviews for Customer Service Representatives and Customer Service Leads
• Supports Porter Airlines’ corporate initiatives
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the company safety policy
• Other Duties as assigned

Qualifications:

• Solid airline supervisor background with a minimum of 3 years experience
• Knowledge of Navitaire system & Microsoft Office applicants preferred
• Superior oral and written communication skills
• Dependability (must have a clear attendance record and reliable on time reporting for work)
• Energetic and a self starter
• Excellent interpersonal skills
• Must be able to obtain an unrestricted airport security pass
• Bi-lingual (English/French) is preferred
• College level education – an asset
• Proven track record of supervising a team of employees
• Flexible and available to work varied hours

Please send your resume to: jobs@flyporter.com.