How does Porter’s fare structure work?
Porter is pleased to offer 3 fare classes: Freedom, Flexible and Firm. Each fare
type provides an array of options including complimentary changes and cancellations,
advance seat selection and same-day changes at the airport. For detailed fare information,
visit fare structure
How do I make changes or cancellations to my flight?
Changes and cancellations can be made through the Porter Call Centre at 1(888) 619-8622.
Detailed information on changes and cancellations is available at http://www.flyporter.com/en/fare_structure.aspx
Will I receive a paper ticket?
Porter does not issue paper tickets. A confirmation number will be sent to you via
email or provided over the phone. Passengers must present proper
identification at the airport to board their flight.
Does Porter Offer bereavement fares?
Porter does not offer bereavement fares at this time
How do I make a group booking?
Group bookings are available to groups of 10 passengers or more. To book your group
or obtain a quote, please contact the Porter Call Centre at 1(888) 619-8622 or submit
your request here
Does Porter offer Charter flights?
Yes, Porter aircraft are available for Charter. Please contact (416) 619-8545 with
charter inquiries.
Can I reserve my seat in advance?
Seat selection is available when booking online or through the Porter Call Centre.
In Freedom Class and Flexible Class advance seat selection is complimentary. In
Firm Class, advanced seat selection is available for $15 per segment plus applicable
taxes.
Can I order a special meal?
Porter offers passengers complimentary snacks in-flight. Unfortunately, we do not
accept meal requests.
How do I book my child as an unaccompanied minor?
To book travel for an unaccompanied minor, please contact the Porter Call Centre
at (888) 619-8622. A security fee of $50 plus tax each way is applied to the fare
booked.