Contact Us

For general inquiries or for immediate assistance with an existing reservation before or during travel, please contact our Call Centre at 1–888–619–8622

Provide compliments, suggestions or complaints using our Feedback form

Please review our FAQ section for answers to common inquiries.

Flight reservations or inquiries

Toll free: 1-888-619-8622

Telephone: 416-619-8622

Voice Relay Service: TTY - dial 711

Business Hours: Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

Other booking inquiries

Group sales online request

Charters online quote request

Conferences online quote request

Baggage Claim

Online: Track your baggage claim status

Telephone: 416-619-8584


Lost and Found

For items lost on Porter Airlines flights only, please contact:

Telephone: 647-826-7094


For more information and for all other lost and found inquiries, please visit Lost and Found.

Disability Assistance

Toll free: 1-855-542-3707

Voice Relay Service: TTY - dial 711