Fare Structure

Firm Fare Flexible Fare Freedom Fare
Flight Changes - Canada Changes or cancellations are permitted online or through the Porter Call Centre up to 1 hour prior to departure time for a $75.00 CAD/USD charge per change /cancellation per direction per passenger, plus fare difference and applicable taxes, subject to availability. Changes or cancellations are permitted online or through the Porter Call Centre up to 1 hour prior to departure time for a $50.00 CAD/USD charge per change /cancellation per direction per passenger, plus fare difference and applicable taxes, subject to availability. Complimentary changes or cancellations are permitted online or through the Porter Call Centre up to 1 hour prior to departure time, subject to fare difference, applicable taxes and availability.
International flight changes Changes or cancellations are permitted online or through the Porter Call Centre up to 1 hour prior to departure time for a $200.00 CAD/USD charge per change/cancellation per transaction per passenger, plus fare difference and applicable taxes, subject to availability. Each transaction may be used to change one or more segments of the reservation. Changes or cancellations are permitted online or through the Porter Call Centre up to 1 hour prior to departure time for a $200.00 CAD/USD charge per change/cancellation per transaction per passenger, plus fare difference and applicable taxes, subject to availability. Each transaction may be used to change one or more segments of the reservation. Complimentary changes or cancellations are permitted online or through the Porter Call Centre up to 1 hour prior to departure time, subject to fare difference, applicable taxes and availability.
Flights Purchased with VIPorter Points (including dollar and points) Changes or cancellations are permitted through the Porter Call Centre up to 1 hour prior to departure time for a $50.00 CAD/USD charge per change / cancellation per direction per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability. Flexible Fare: Changes or cancellations are permitted through the Porter Call Centre up to 1 hour prior to departure time for a $25.00 CAD/USD charge per change /cancellation per direction per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability. Complimentary changes or cancellations are permitted through the Porter Call Centre up to 1 hour prior to departure time, subject to fare difference (in VIPorter points, or dollar and points depending on initial method of payment), applicable taxes and availability.
Same-day airport change Same-day changes are permitted at the airport for $150 CAD/USD per passenger per direction plus applicable taxes, subject to availability.

Same-day changes are permitted at the airport for travel between Toronto and Montréal or Ottawa for $75 CAD/USD per passenger per direction plus applicable taxes, subject to availability.

Complimentary changes are permitted at the airport for travel on an earlier flight for travel between Toronto and Newark.

Same-day airport changes cannot be made when a partner airline flight is part of your itinerary.
Complimentary same-day changes are permitted at the airport, subject to availability.

Same-day airport changes cannot be made when a partner airline flight is part of your itinerary.
Complimentary same-day changes are permitted at the airport, subject to availability.

Same-day airport changes cannot be made when a partner airline flight is part of your itinerary.
Refunds All tickets are fully refundable within 24 hours of booking. Refunds can obtained by calling the Porter Call Centre. Cancelled flights after 24 hours are non-refundable and will be credited (less change fee) for future Porter flights. All travel using applied credit must be completed within 12 months of original booking. All tickets are fully refundable within 24 hours of booking. Refunds can obtained by calling the Porter Call Centre. Cancelled flights after 24 hours are non-refundable and will be credited (less change fee) for future Porter flights. All travel using applied credit must be completed within 12 months of original booking. Tickets are fully refundable for all cancellations completed up to 1 hour prior to departure time. Refunds can obtained by calling the Porter Call Centre.
Advanced seat selection Advanced seat selection is $20 CAD/USD per passenger per direction plus applicable taxes. Advanced seat selection is complimentary. Advanced seat selection is complimentary.
Premium seat selection Premium seat selection is $40 CAD/USD per passenger per direction plus applicable taxes. Premium seat selection is $20 CAD/USD per passenger per direction plus applicable taxes. Premium seat selection is $20 CAD/USD per passenger per direction plus applicable taxes.
Ticket Transfer
Tickets are non-transferable.
No-shows No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.
Checked Baggage Checked baggage fees may be applicable depending on the routing and fare class.

Porter is pleased to be the first major Canadian airline offering a 30-minute baggage delivery guarantee.

For further details on our checked baggage policy and 30-minute baggage deliver guarantee, please click here.

Click here for baggage information
Note:
  • Credit may be applied to base fare, airline surcharges, change fees, and government taxes and fees.
  • Credit can be used one time only. Any residual value left from its use is forfeited.
  • Bookings using credit must be in the name of the owner of the credit.
  • Credit may be transferred to another traveler one time only, while maintaining original expiration date.

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