Kiosk Self Check-In

FAQ

Who can use self check-in kiosks?

Passengers with confirmed reservations can use self check-in kiosks at select airports.

Unaccompanied minors or passengers travelling with pets will not be able to use self-service kiosks to check-in and must see a customer service agent upon arrival at the airport.

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What about checked baggage?

At this time, passengers cannot use self check-in to check their bags. Checked baggage must be brought to the check-in counter at least 30 minutes prior to departure.

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What languages are available on the self-serve kiosk?

Both English and French are available on the Porter-dedicated machines. Language preferences may vary for shared kiosks.

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How far in advance of a flight can someone check-in using self-serve kiosks?

Self check-in kiosks can be used 24 hours prior to departure up until 30 minutes prior to departure.

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