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Optional Services and Fees

To help you plan your trip, we’ve gathered information about our optional products and services all in one place. We hope it makes your trip planning easier.

About the prices on this page

Prices shown are subject to change without notice. When you book online, all prices will be displayed in CAD or USD, depending on the country edition you are using. Service options added to an existing booking online, at the kiosk or through the Call Centre and will be charged in booking currency. Fees collected at the airport counter will be charged in local currency.

Prices per fare category

Choose what matters most to create your Porter journey - seating, baggage and flexibility. With our refined economy experience, complimentary beer wine and premium snacks are always included.

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Carry-on baggage

Depending on the fare you select, you can bring up to two carry-on articles. For full details of our carry-on baggage policy, please visit Carry-On Baggage.

Where are you traveling to?

Select your destination to see what is included with your fare.

Canadian, U.S. and sun destinations Canadian, U.S. and sun destinations
Transatlantic destinations
Included Included
Sun destinations include Mexico, the Caribbean, Central and South America. Transatlantic destinations include Europe and Africa.

Checked baggage

Fee or free? It depends on the fare class you select and the bags you’re bringing.
Select a flight type to view the applicable baggage fees:

Where are you traveling to?

Select your destination to view the applicable baggage fees or inclusions based on your fare.

Canadian, U.S. and sun destinations Canadian, U.S. and sun destinations
Transatlantic destinations
Included Included
Sun destinations include Mexico, the Caribbean, Central and South America. Transatlantic destinations include Europe and Africa.

Refunds, changes and cancellations

Voluntary changes to an itinerary may require the payment of additional fees and fare upgrades. If a passenger is travelling on a non-refundable ticket, Porter will be unable to make exceptions in the event of an unexpected trip cancellation or medical emergency. We recommend the purchase of travel insurance.

Basic Standard Flexible Freedom

Refundable within 24 hours of booking

Included Included Included Included
  • All tickets are fully refundable within 24 hours of booking.
  • Refunds will be provided in the original form of payment.
  • For bookings that are not eligible for an online refund, such as bookings paid in full or in part using a gift certificate, debit or an expired credit card please contact our Call Centre to request a refund. 
  • For travel agency bookings, please contact them directly for assistance.

Refundable up to 1 hour prior to departure

No credit or refund Credit only. No refund Credit only. No refund Credit or full refund
  • Freedom fare bookings are fully refundable for all cancellations completed up to 1 hour prior to departure time.
  • For Standard and Flexible fares, a flight credit will be issued minus the cancellation fee (if any).
  • Travel credits may be applied to base fare, airline surcharges and government taxes and fees.
  • Travel credits can be used multiple times until the balance is used up.
  • All travel using applied credits must be completed within 12 months of original booking.
  • Travel credits may be transferred to another traveller, while maintaining the original expiration date.
  • Basic fare bookings are not eligible for changes or cancellations.
  • No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Flight changes or cancellations within 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

Not Included $100 Included Included
  • No changes and cancellations are permitted for flights booked on a Basic fare.
  • Changes and cancellations for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights

Flight changes or cancellations outside 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

Not Included $25 Included Included
  • No changes and cancellations are permitted for flights booked on a Basic fare.
  • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights

Flight changes on transatlantic flights, plus any fare difference

Not Included $100 Included Included
  • No changes are permitted for flights booked on a Basic fare.
  • Changes for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Flight cancellations on transatlantic flights

Not Included $150 Included Included
  • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
  • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus applicable taxes.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Flight changes or cancellations for VIPorter points redemptions, plus any fare difference

Not Included $50 Included Included
  • Changes or cancellations are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability.
  • Fees are charged per direction, per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability.

Same-day changes on day of departure on Porter-operated flights

Not Included $150 $75 Included
  • Same day change fees are charged per passenger, per direction plus applicable taxes.
  • Same day changes are permitted up to 1 hour prior to departure time, subject to limited seat availability on the day of departure.
  • Travel must be for the same origin and destination, requested on the same day of travel.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary
  • No changes are permitted for flights booked in a Basic fare.

Same-day changes for direct flights between Toronto and Newark - New York; or between Toronto and Montreal or Ottawa

Not Included $100 $75 Included
  • Same-day changes are permitted at no additional cost when travelling on Freedom fares, subject to seat availability on the day of departure.
  • Same day change fees apply to all other PorterClassic fares (per passenger, per direction, plus applicable taxes). No changes are permitted for flights booked in a Basic fare.
  • Same day changes are permitted up to 1 hour prior to departure time, subject to limited seat availability on the day of departure.
  • Travel must be for the same origin and destination, requested on the same day of travel. An exception applies to same day changes made at the airport when traveling between Toronto (YYZ or YTZ) and Montreal or Ottawa. In that case, you may choose to depart from or arrive at either Toronto-City (YTZ) or Toronto-Pearson (YYZ), subject to seat availability.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Same-day changes to earlier flight between Toronto and Newark - New York

Not Included Included Included Included
  • Same-day changes on the day of departure for direct flights between Toronto and New York-Newark are permitted at no additional cost, subject to seat availability, for all fares types except Basic.
  • No changes are permitted for flights booked in a Basic fare.
  • Same day changes are permitted up to 1 hour prior to departure time through My Bookings or at the airport, subject to limited seat availability on the day of departure.
  • Travel must be for the same origin and destination, requested on the same day of travel.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Same-day changes to earlier flight at airport between Toronto and Montreal or Ottawa

Not Included Included Included Included
  • Same-day changes on the day of departure for direct flights between Toronto (YTZ or YYZ) and Montreal and Ottawa are permitted at the airport at no additional cost, subject to seat availability, for all fares types except Basic.
  • No changes are permitted for flights booked in a Basic fare.
  • Same day changes are permitted up to 1 hour prior to departure time, subject to limited seat availability on the day of departure.
  • Travel must be for the same origin and destination, requested on the same day of travel, with the exception of Toronto when travelling between Toronto (YYZ or YTZ) and Montreal or Ottawa. In those cases, you may choose to depart from or arrive at either Toronto-City (YTZ) or Toronto-Pearson (YYZ), subject to seat availability.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Refund and flight change options

Basic Standard Flexible Freedom

Refund option

- - $50 - $57.50 -

The Refund Option entitles customers to receive a full refund for their booking upon cancellation. The refund is issued in the original form of payment and includes the fare, add-ons and all taxes and surcharges, subject to below terms and conditions.

Terms and conditions:

  • The Refund Option is available for purchase through flyporter.com or the Porter Call Centre.
  • It can be added to your flight reservation for a fee at the time of booking or within 24 hours of flight purchase through My Bookings or through the Porter Call Centre. The option is not available for purchase for bookings made less than 48 hours prior to departure.
  • It is available for confirmed Porter reservations, booked in Basic, Standard or Flexible fare.
  • It is not available for purchase for Porter Escapes packages, Porter Pass purchases or for interline bookings where one or more flights are operated by a partner airline.
  • The Refund Option fee applies to the entire booking and is charged per passenger. It must be purchased for all passengers on the reservation at the same time.
  • To be eligible for a refund, the booking must be cancelled by the customer a minimum of 24 hours before scheduled departure time of the first leg of the departing journey.
  • Refund amount will include the air fare, airline surcharges and government taxes and fees and any ancillary purchased,but will exclude fees associated with the Refund Option. Refund Option fees are non-refundable outside of the 24 hour window after purchase.
  • Refunds will be provided in the original form of payment.
    • Credit card refund will be issued for bookings paid using a credit card.
    • Flight credit will be issued for bookings purchased with a flight credit.
    • Porter Passes or Porter electronic vouchers used as payment on the initial booking will be reinstated with their original date of expiration upon flight cancellation. Porter voucher or Porter Pass terms and conditions will apply.
    • When cancelling a VIPorter redemption booking, your points will automatically be re-deposited into your account.
  • For online cancellations, the refund will be processed automatically with the following exceptions:
    • Bookings paid for using multiple forms of payment.
    • Bookings where credit card used for purchase has since expired.
    • Bookings paid for with PayPal or WeChat.
    • Partial cancellations where only one part of the booking is being cancelled.
  • To request a refund for a booking not eligible for an online refund, please complete the online Refund Request Form or contact the Porter Call Centre at 1-888-619-8622.
  • Refunds may take up to 14 business days to be processed and reflect in your account.
  • To cancel a booking made via one of our travel agency partners and request a refund, please contact them directly.

Flight change option

$60 - $69 $40 - $46 - -

The Flight Change Option allows customers to change or cancel their itinerary without paying any change or cancellation fees, regardless of the fare class purchased. Customers are still responsible for any difference in cost between the original itinerary and the new itinerary. While an unlimited number of changes are permitted, the booking continues to be non-refundable (vouchers redeemable for future travel will be provided for cancelled itineraries).

Terms and conditions:

  • The Flight Change Option is available for purchase during initial booking at flyporter.com or can be added to existing bookings through My Bookings or through the Porter Call Centre within 24 hours of flight purchase.
  • The Flight Change Option is available for confirmed Porter bookings, booked in Basic, Standard or Flexible fare. The option is not available for purchase for bookings made within 48 hours of departure of the first leg of the journey.
  • The Flight Change Option is not offered or available for (i) flights purchased as part of Porter Escapes packages, (ii) Porter Pass purchases or (iii) interline bookings where one or more flights are operated by a partner airline.
  • The Flight Change Option must be purchased for all passengers on the reservation at the same time. The fee is charged per passenger, per direction and is not refundable.
  • To be eligible for the Flight Change Option, the booking must be modified by the customer at flyporter.com a minimum of 24 hours before the scheduled departure time of the first leg of the departing journey.
  • To change or cancel a booking made via one of our travel agency partners, please contact them directly.
  • Upon cancellation of any booking on which the Flight Change Option has been purchased, a flight credit voucher will be provided in the amount of the air fare and any associated charges applicable to the passenger and the direction of travel, minus the cost of the Flight Change Option. The credit will be redeemable for future travel on Porter within one year from the date of original booking.

Flight change + refund option

$80 - $184 $65 - $149.50 - -

The Flight Change Plus Refund Option allows you to change or cancel your itinerary without paying any change fees and, in the case of cancellation, to receive a full refund for your booking. When changing your itinerary, you are still responsible for any difference in cost between the original itinerary and the new itinerary. The following terms and conditions apply:

Terms and conditions:

  • The Flight Change Plus Refund Option is available for purchase during initial booking at flyporter.com or can be added to existing bookings through My Bookings or through the Porter Call Centre within 24 hours of flight purchase.
  • The Flight Change Plus Refund Option is available for confirmed Porter bookings, booked in Basic, Standard or Flexible fare. The option is not available for purchase for bookings made within 48 hours of departure of the first leg of the journey.
  • The Flight Change Plus Refund Option is not offered or available for (i) Porter flights purchased as part of Porter Escapes packages, (ii) Porter Pass purchases or (iii) interline bookings where one or more flights are operated by a partner airline.
  • The Flight Change Plus Refund Option fee is charged per passenger, per booking and must be purchased for all passengers on the reservation at the same time.
  • To be eligible for the Flight Change Plus Refund Option, the booking must be modified by the customer at flyporter.com, a minimum of 24 hours before scheduled departure time of the first leg of the departing journey.
  • To change or cancel a booking made via one of our travel agency partners, please contact them directly.
  • Upon cancellation, the air fare and any associated charges applicable to the passenger and the direction of travel for which the Flight Change + Refund Option has been purchased will be refunded.
  • Refund amount will include the air fare, airline surcharges and government taxes and fees and any ancillaries purchased, but will exclude fees (including taxes) paid for the Flight Change + Refund Option. The Option purchase fees are non-refundable outside of the 24 hour window after purchase.
  • Refunds will be provided in the original form of payment. Where multiple forms of payment are used (e.g. credit card + VIPorter points), the refund will be applied to each payment method in the amount paid by that method.
    • Credit card refund will be issued for bookings paid using a credit card.
    • Flight credit will be issued for bookings purchased with a flight credit.
    • Porter Passes or Porter electronic vouchers used as payment on the initial booking will be reinstated with their original date of expiration upon flight cancellation. Porter voucher or Porter Pass terms and conditions will apply.
    • When cancelling a VIPorter redemption booking, your points will automatically be re-deposited into your account.
  • For online cancellations, the refund will be processed automatically with the following exceptions:
    • Bookings paid for using multiple forms of payment.
    • Bookings where credit card used for purchase has since expired.
    • Bookings paid for with PayPal or WeChat.
    • Partial cancellations where only one part of the booking is being cancelled.
  • To request a refund for a booking not eligible for an online refund, please complete the online Refund Request Form or contact the Porter Call Centre at 1-888-619-8622.
  • Refunds may take up to 14 business days to be processed and reflect in your account.
  • To cancel a booking made via one of our travel agency partners and request a refund, please contact them directly.

Seat selection

Basic Standard Flexible Freedom

PorterClassic seat

From $12 From $12 Included Included
  • PorterClassic seat selection (Rows 8+) is included with Flexible and Freedom fares. Additional fees apply for seat selection in rows 3-7 on the Dash 8-400 aircraft with Flexible fares.
  • Seat selection fees are charged per direction, per passenger, plus applicable taxes and subject to availability.
  • If you do not reserve a seat, one will be assigned to you before departure (Rows 8+).
  • Seat selection fees are non-refundable.

Visit our Seating options page for more information.

PorterClassic Stretch seat
(only on the Embraer E195-E2)

From $30 From $30 From $30 Included
  • PorterClassic Stretch seat selection is included with a Freedom fare.
  • Seat selection fees are charged per direction, per passenger, plus applicable taxes and subject to availability.
  • PorterClassic Stretch seats are located in rows 5, 6, 7, 13 and 14 on the E195-E2 aircraft.

Visit our Seating options page for more information.

Bundles

Save when you bundle two or more services together, like seats and baggage. Bundles are offered at a discount and can be added at the time of booking or within 24 hours of your flight when checking-in online on flyporter.com. Bundle inclusions and price may vary based on your fare type, bundle type and the route they are purchased for.

Basic Standard Flexible Freedom

Starter Pak

From $42 From $42 - -

Plus Pak

From $63 From $70 - -

Starter Pak details

Our Starter Pak helps you save on our most popular add-ons, such as seats and bags.

Basic Standard Flexible Freedom

At the time of booking

1st checked bag
PorterClassic seat
(rows 8+)
1st checked bag
PorterClassic seat
(rows 8+)
- -

On the day of travel

N/A* 1st checked bag
PorterClassic Stretch seat /PorterClassic seat
- -
*Passengers traveling on a Basic fare can add a Basic Express add-on to their booking, which includes a standard carry-on bag and electronic boarding passes. The Basic Express add-on is available at any time via My Bookings, during web check-in or at the airport starting at $50.

Plus Pak details

Our Plus Pak offers you an easy way to upgrade your extras for less, regardless of the fare type you chose. Whether you have your eye set on that premium seat or you need an extra checked bag, our Plus Paks are a smart way to save.

Basic Standard Flexible Freedom

At the time of booking

Carry-on bag
1st checked bag
PorterClassic seat
(rows 8+)
Electronic boarding pass
1st checked bag
2nd checked bag
PorterClassic seat
(rows 8+)
- -

On the day of travel

Carry-on bag
1st checked bag
PorterClassic Stretch seat /PorterClassic seat
Electronic boarding pass
1st Checked bag
PorterClassic Stretch seat /PorterClassic seat
Free same-day change
- -

Pet in cabin

Basic Standard Flexible Freedom

Pet in cabin fee

$50 - $57.50 $50 - $57.50 $50 - $57.50 $50 - $57.50
  • The cost for transporting your pet in the cabin is $50 plus applicable taxes ($50 - $57.50 CAD/USD) per pet, per direction.
  • A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuvre inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time.
  • A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier.
  • No pets are permitted in the baggage compartment of any Porter flight.
  • To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible.
  • Please note, a minimum of 24 hours’ notice is required.

For more information, please visit Travelling with a pet.

Unaccompanied minors

Basic Standard Flexible Freedom

Unaccompanied minors fee

$100 - $115 $100 - $115 $100 - $115 $100 - $115
  • A service fee of $100 plus applicable taxes ($100 - $115 CAD/USD) applies per child, per direction, regardless of fare type.
  • Unaccompanied minor service is mandatory for children between the ages of 8 and 12 (less a day), if travelling alone.
  • Unaccompanied minor service is not offered for children under the age of 8. Children under the age of 8 must be accompanied by an adult 16 years of age or older.
  • Travel must be on Porter direct flights only.
  • To book travel for an unaccompanied minor, please contact the Porter Call Centre at 1-888-619-8622.

For more information, please visit our Children Travelling Alone section.

Optional services for partner airlines

Optional services and fees on flights operated by other carriers may be different from Porter Airlines. For details please visit the operating airline’s website or see Our Partner Airlines.

Carry-on baggage

Depending on the fare you select, you can bring up to two carry-on articles. For full details of our carry-on baggage policy, please visit Carry-On Baggage.


Included

Where are you traveling to?

Select your destination to see what is included with your fare.

Canadian, U.S. and sun destinations
Transatlantic destinations
Sun destinations include Mexico, the Caribbean, Central and South America. Transatlantic destinations include Europe and Africa.

Checked baggage

Fee or free? It depends on the fare class you select and the bags you’re bringing.
Select a flight type to view the applicable baggage fees:


Included

Where are you traveling to?

Select your destination to view the applicable baggage fees or inclusions based on your fare.

Canadian, U.S. and sun destinations
Transatlantic destinations
Sun destinations include Mexico, the Caribbean, Central and South America. Transatlantic destinations include Europe and Africa.

Refunds, changes and cancellations

Voluntary changes to an itinerary may require the payment of additional fees and fare upgrades. If a passenger is travelling on a non-refundable ticket, Porter will be unable to make exceptions in the event of an unexpected trip cancellation or medical emergency. We recommend the purchase of travel insurance.

  • Refundable within 24 hours of booking

    View details
    • All tickets are fully refundable within 24 hours of booking.
    • Refunds will be provided in the original form of payment.
    • For bookings that are not eligible for an online refund, such as bookings paid in full or in part using a gift certificate, debit or an expired credit card please contact our Call Centre to request a refund. 
    • For travel agency bookings, please contact them directly for assistance.
  • Refundable up to 1 hour prior to departure

    View details
    • Freedom fare bookings are fully refundable for all cancellations completed up to 1 hour prior to departure time.
    • For Standard and Flexible fares, a flight credit will be issued minus the cancellation fee (if any).
    • Travel credits may be applied to base fare, airline surcharges and government taxes and fees.
    • Travel credits can be used multiple times until the balance is used up.
    • All travel using applied credits must be completed within 12 months of original booking.
    • Bookings using travel credits must be in the name of the owner of the credit.
    • Travel credits may be transferred to another traveller, while maintaining the original expiration date.
    • Basic fare bookings are not eligible for changes or cancellations.
    • No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
  • Flight changes or cancellations within 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

    View details
    • No changes and cancellations are permitted for flights booked on a Basic fare.
    • Changes and cancellations for all other fares are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights
  • Flight changes or cancellations outside 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

    View details
    • No changes and cancellations are permitted for flights booked on a Basic fare.
    • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights
  • Flight changes on transatlantic flights, plus any fare difference

    View details
    • No changes are permitted for flights booked on a Basic fare.
    • Changes for all other fares are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
  • Flight cancellations on transatlantic flights

    View details
    • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
    • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
  • Flight changes or cancellations for VIPorter points redemptions, plus any fare difference

    View details
    • Changes or cancellations are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability.
    • Please note that no-shows at the original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.
  • Same-day changes on day of departure on Porter-operated flights

    View details
    • Same day change fees are charged per passenger, per direction plus applicable taxes.
    • Same day changes are permitted up to 1 hour prior to departure time, subject to limited seat availability on the day of departure.
    • Travel must be for the same origin and destination, requested on the same day of travel.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
    • Same-day changes cannot be made when a partner airline flight is part of your itinerary
    • No changes are permitted for flights booked in a Basic fare.
  • Same-day changes for direct flights between Toronto and Newark - New York; or between Toronto and Montreal or Ottawa

    View details
    • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
    • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
    • Same-day changes cannot be made when a partner airline flight is part of your itinerary
    • No changes are permitted for flights booked in a Basic fare.
  • Same-day changes to earlier flight between Toronto and Newark - New York

    View details
    • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
    • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
    • Same-day changes cannot be made when a partner airline flight is part of your itinerary
    • No changes are permitted for flights booked in a Basic fare.
  • Same-day changes to earlier flight at airport between Toronto and Montreal or Ottawa

    View details
    • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
    • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
    • Same-day changes cannot be made when a partner airline flight is part of your itinerary
    • No changes are permitted for flights booked in a Basic fare.

Refund and flight change options

  • Refund option

    View details

    The Refund Option entitles customers to receive a full refund for their booking upon cancellation. The refund is issued in the original form of payment and includes the fare, add-ons and all taxes and surcharges, subject to below terms and conditions.

    Terms and conditions:

    • The Refund Option is available for purchase through flyporter.com or the Porter Call Centre.
    • It can be added to your flight reservation for a fee at the time of booking or within 24 hours of flight purchase through My Bookings or through the Porter Call Centre. The option is not available for purchase for bookings made less than 48 hours prior to departure.
    • It is available for confirmed Porter reservations, booked in Basic, Standard or Flexible fare.
    • It is not available for purchase for Porter Escapes packages, Porter Pass purchases or for interline bookings where one or more flights are operated by a partner airline.
    • The Refund Option fee applies to the entire booking and is charged per passenger. It must be purchased for all passengers on the reservation at the same time.
    • To be eligible for a refund, the booking must be cancelled by the customer a minimum of 24 hours before scheduled departure time of the first leg of the departing journey.
    • Refund amount will include the air fare, airline surcharges and government taxes and fees and any ancillary purchased,but will exclude fees associated with the Refund Option. Refund Option fees are non-refundable outside of the 24 hour window after purchase.
    • Refunds will be provided in the original form of payment.
      • Credit card refund will be issued for bookings paid using a credit card.
      • Flight credit will be issued for bookings purchased with a flight credit.
      • Porter Passes or Porter electronic vouchers used as payment on the initial booking will be reinstated with their original date of expiration upon flight cancellation. Porter voucher or Porter Pass terms and conditions will apply.
      • When cancelling a VIPorter redemption booking, your points will automatically be re-deposited into your account.
    • For online cancellations, the refund will be processed automatically with the following exceptions:
      • Bookings paid for using multiple forms of payment.
      • Bookings where credit card used for purchase has since expired.
      • Bookings paid for with PayPal or WeChat.
      • Partial cancellations where only one part of the booking is being cancelled.
    • To request a refund for a booking not eligible for an online refund, please complete the online Refund Request Form or contact the Porter Call Centre at 1-888-619-8622.
    • Refunds may take up to 14 business days to be processed and reflect in your account.
    • To cancel a booking made via one of our travel agency partners and request a refund, please contact them directly.
  • Flight change option

    View details

    The Flight Change Option allows customers to change or cancel their itinerary without paying any change or cancellation fees, regardless of the fare class purchased. Customers are still responsible for any difference in cost between the original itinerary and the new itinerary. While an unlimited number of changes are permitted, the booking continues to be non-refundable (vouchers redeemable for future travel will be provided for cancelled itineraries).

    Terms and conditions:

    • The Flight Change Option is available for purchase during initial booking at flyporter.com or can be added to existing bookings through My Bookings or through the Porter Call Centre within 24 hours of flight purchase.
    • The Flight Change Option is available for confirmed Porter bookings, booked in Basic, Standard or Flexible fare. The option is not available for purchase for bookings made within 48 hours of departure of the first leg of the journey.
    • The Flight Change Option is not offered or available for (i) flights purchased as part of Porter Escapes packages, (ii) Porter Pass purchases or (iii) interline bookings where one or more flights are operated by a partner airline.
    • The Flight Change Option must be purchased for all passengers on the reservation at the same time. The fee is charged per passenger, per direction and is not refundable.
    • To be eligible for the Flight Change Option, the booking must be modified by the customer at flyporter.com a minimum of 24 hours before the scheduled departure time of the first leg of the departing journey.
    • To change or cancel a booking made via one of our travel agency partners, please contact them directly.
    • Upon cancellation of any booking on which the Flight Change Option has been purchased, a flight credit voucher will be provided in the amount of the air fare and any associated charges applicable to the passenger and the direction of travel, minus the cost of the Flight Change Option. The credit will be redeemable for future travel on Porter within one year from the date of original booking.
  • Flight change + refund option

    View details

    The Flight Change Plus Refund Option allows you to change or cancel your itinerary without paying any change fees and, in the case of cancellation, to receive a full refund for your booking. When changing your itinerary, you are still responsible for any difference in cost between the original itinerary and the new itinerary. The following terms and conditions apply:

    Terms and conditions:

    • The Flight Change Plus Refund Option is available for purchase during initial booking at flyporter.com or can be added to existing bookings through My Bookings or through the Porter Call Centre within 24 hours of flight purchase.
    • The Flight Change Plus Refund Option is available for confirmed Porter bookings, booked in Basic, Standard or Flexible fare. The option is not available for purchase for bookings made within 48 hours of departure of the first leg of the journey.
    • The Flight Change Plus Refund Option is not offered or available for (i) Porter flights purchased as part of Porter Escapes packages, (ii) Porter Pass purchases or (iii) interline bookings where one or more flights are operated by a partner airline.
    • The Flight Change Plus Refund Option fee is charged per passenger, per booking and must be purchased for all passengers on the reservation at the same time.
    • To be eligible for the Flight Change Plus Refund Option, the booking must be modified by the customer at flyporter.com, a minimum of 24 hours before scheduled departure time of the first leg of the departing journey.
    • To change or cancel a booking made via one of our travel agency partners, please contact them directly.
    • Upon cancellation, the air fare and any associated charges applicable to the passenger and the direction of travel for which the Flight Change + Refund Option has been purchased will be refunded.
    • Refund amount will include the air fare, airline surcharges and government taxes and fees and any ancillaries purchased, but will exclude fees (including taxes) paid for the Flight Change + Refund Option. The Option purchase fees are non-refundable outside of the 24 hour window after purchase.
    • Refunds will be provided in the original form of payment. Where multiple forms of payment are used (e.g. credit card + VIPorter points), the refund will be applied to each payment method in the amount paid by that method.
      • Credit card refund will be issued for bookings paid using a credit card.
      • Flight credit will be issued for bookings purchased with a flight credit.
      • Porter Passes or Porter electronic vouchers used as payment on the initial booking will be reinstated with their original date of expiration upon flight cancellation. Porter voucher or Porter Pass terms and conditions will apply.
      • When cancelling a VIPorter redemption booking, your points will automatically be re-deposited into your account.
    • For online cancellations, the refund will be processed automatically with the following exceptions:
      • Bookings paid for using multiple forms of payment.
      • Bookings where credit card used for purchase has since expired.
      • Bookings paid for with PayPal or WeChat.
      • Partial cancellations where only one part of the booking is being cancelled.
    • To request a refund for a booking not eligible for an online refund, please complete the online Refund Request Form or contact the Porter Call Centre at 1-888-619-8622.
    • Refunds may take up to 14 business days to be processed and reflect in your account.
    • To cancel a booking made via one of our travel agency partners and request a refund, please contact them directly.

Seat selection

  • PorterClassic seat

    View details
    • PorterClassic seat selection (Rows 8+) is included with Flexible and Freedom fares. Additional fees apply for seat selection in rows 3-7 on the Dash 8-400 aircraft with Flexible fares.
    • Seat selection fees are charged per direction, per passenger, plus applicable taxes and subject to availability.
    • Seat selection fees are charged per direction, per passenger, plus applicable taxes and subject to availability.
    • Seat selection fees are charged per direction, per passenger, plus applicable taxes and subject to availability.

    Visit our Seating options page for more information.

  • PorterClassic Stretch seat
    (only on the Embraer E195-E2)

    View details
    • PorterClassic Stretch seat selection is included with a Freedom fare.
    • Seat selection fees are charged per direction, per passenger, plus applicable taxes and subject to availability.
    • PorterClassic Stretch seats are located in rows 5, 6, 7, 13 and 14 on the E195-E2 aircraft.

    Visit our Seating options page for more information.

Bundles

Save when you bundle two or more services together, like seats and baggage. Bundles are offered at a discount and can be added at the time of booking or within 24 hours of your flight when checking-in online on flyporter.com. Bundle inclusions and price may vary based on your fare type, bundle type and the route they are purchased for.

  • Starter Pak

  • Plus Pak

    *Passengers traveling on a Basic fare can add a Basic Express add-on to their booking, which includes a standard carry-on bag and electronic boarding passes. The Basic Express add-on is available at any time via My Bookings, during web check-in or at the airport starting at $50.
  • Starter Pak details

    Our Starter Pak helps you save on our most popular add-ons, such as seats and bags.

    Starter Pak

  • Plus Pak

  • Plus Pak details

    Our Plus Pak offers you an easy way to upgrade your extras for less, regardless of the fare type you chose. Whether you have your eye set on that premium seat or you need an extra checked bag, our Plus Paks are a smart way to save.

    Starter Pak

  • Plus Pak

Pet in cabin

  • Pet in cabin fee

    View details
    • The cost for transporting your pet in the cabin is $50 plus applicable taxes ($50 - $57.50 CAD/USD) per pet, per direction.
    • A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuvre inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time.
    • A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier.
    • No pets are permitted in the baggage compartment of any Porter flight.
    • To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible.
    • Please note, a minimum of 24 hours’ notice is required.

    For more information, please visit Travelling with a pet.

Unaccompanied minors

  • Unaccompanied minors fee

    View details
    • The cost for transporting your pet in the cabin is $50 plus applicable taxes ($50 - $57.50 CAD/USD) per pet, per direction.
    • A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuvre inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time.
    • A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier.
    • No pets are permitted in the baggage compartment of any Porter flight.
    • To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible.

    For more information, please visit our Children Travelling Alone section.

Optional services for partner airlines

Optional services and fees on flights operated by other carriers may be different from Porter Airlines. For details please visit the operating airline’s website or see Our Partner Airlines.

Relax with all the perks included for your best economy experience; dedicated airport check-in, early boarding, up-front seating, extra legroom, delicious food, extra bags and flight changes.

Show all

Carry-on baggage

With any of the PorterReserve fares, you can bring two carry-on articles. For full details of our carry-on baggage policy, please visit Carry-On Baggage.

Navigate Ultimate

Personal item

Included Included
  • All passengers are permitted one personal item on board.
    • Size not exceeding 33 x 43 x 16 cm (13 x 17 x 6 in)
    • Examples include a briefcase, a purse, a camera bag, a laptop computer or small garment bag

Standard carry-on baggage

Included Included
  • All passengers are permitted one personal item on board.
    • 1 personal item, size not exceeding 33 x 43 x 16 cm (13 x 17 x 6 in)
    • 1 standard carry-on bag, size not exceeding 55 x 23 x 40 cm (21.5 x 9 x 15.5 in)

Checked baggage

Fee or free? It depends on the fare class you select and the bags you’re bringing.

Fees listed apply to Canadian and U.S. flights, as well as flights to Mexico, the Caribbean, Central and South America, Europe and Africa.

At the time of booking

When purchased with a new reservation through flyporter.com

Navigate Ultimate

1st bag

Included Included

2nd bag

Included Included

3rd bag
(Plus subsequent bags)

$100 - $258.75 $100 - $258.75

Post-purchase

When added to an existing reservation online or when booking through the Call Centre.

Navigate Ultimate

1st bag

Included Included

2nd bag

Included Included

3rd bag
(Plus subsequent bags)

$100 - $258.75 $100 - $258.75

At airport check-in

Navigate Ultimate

1st bag

Included Included

2nd bag

Included Included

3rd bag
(Plus subsequent bags)

$100 - $258.75 $100 - $258.75

At the gate

If your carry-on is overweight or oversized, it will be checked at the gate for a fee. All bags checked at the gate need to be picked up at baggage claim. Fees are based on the total number of checked bags.

Navigate Ultimate

1st bag

Included Included

2nd bag

Included Included

3rd bag
(Plus subsequent bags)

$100 - $258.75 $100 - $258.75

Overweight / oversized

Additional service fees apply to any checked bags that exceed standard size and/or weight limitations.

Navigate Ultimate

Overweight fee above 23 kg (50 lb)

$100 - $115 $100 - $115
  • Each bag weighing between 23 kg (50 lb) and 32 kg (70 lb) is charged an additional fee of $100 - $115 ($100 CAD/USD plus applicable taxes) per bag, per direction.
  • No single piece can weigh more than 32 kg (70 lb).
  • For 3rd and subsequent bags, no overweight or oversized bag fee is charged.

Oversized bag fee

$100 - $115 $100 - $115
  • Any single piece measuring more than 158 cm or (62 in) total dimension (the sum of the length, width and height) is charged an additional fee of $100 - $115 ($100 CAD/USD plus applicable taxes) per bag, per direction.
  • No single piece can exceed 203 cm or (80 in) total dimension.
  • If a bag is both overweight and oversized, the $100 fee is charged only once.
  • For 3rd and subsequent bags, no overweight or oversized bag fee is charged.

Sporting equipment

Items count as one piece of baggage towards checked baggage allowance. Normal weight and size restrictions apply.

Navigate Ultimate

Firearm

$50 - $57.50 $50 - $57.50
  • Each bag or case containing firearms or ammunition is subject to a handling fee of $50 plus applicable taxes ($50 - $57.50 CAD/USD), per direction.
  • The fee applies in addition to any applicable checked baggage charges.

Bicycle

$50 - $57.50 $50 - $57.50
  • All bicycles are subject to a handling fee of $50 plus applicable taxes ($50 - $57.50 CAD/USD), per bicycle per direction.
  • The fee applies in addition to any applicable checked baggage charges.
  • If a bag is both overweight and oversized, the $100 fee is charged only once.

Refunds, changes and cancellations

Voluntary changes to an itinerary may require the payment of additional fees and fare upgrades. If a passenger is travelling on a non-refundable ticket, Porter will be unable to make exceptions in the event of an unexpected trip cancellation or medical emergency. We recommend the purchase of travel insurance.

Navigate Ultimate

Refundable within 24 hours of booking

Included Included
  • All tickets are fully refundable within 24 hours of booking.
  • Refunds will be provided in the original form of payment.
  • For bookings that are not eligible for an online refund, such as bookings paid in full or in part using a gift certificate, debit or an expired credit card please contact our Call Centre to request a refund. 
  • For travel agency bookings, please contact them directly for assistance.

Refundable up to 1 hour prior to departure

Credit only. No refund Credit or full refund
  • Ultimate and Freedom fare bookings are fully refundable for all cancellations completed up to 1 hour prior to departure time.
  • For Navigate fare bookings, a flight credit will be issued.
  • Travel credits may be applied to base fare, airline surcharges and government taxes and fees.
  • Travel credits can be used multiple times until the balance is used up.
  • All travel using applied credits must be completed within 12 months of original booking.
  • Travel credits may be transferred to another traveller, while maintaining the original expiration date.
  • Basic fare bookings are not eligible for changes or cancellations.
  • No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Flight changes or cancellations within 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

Included Included
  • Changes and cancellations for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights

Flight changes or cancellations outside 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

Included Included
  • Fare difference and applicable taxes are charged per direction, per passenger, subject to availability.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights

Flight changes on transatlantic flights, plus any fare difference

Included Included
  • No changes are permitted for flights booked on a Basic fare.
  • Changes for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Flight cancellations on transatlantic flights

Included Included
  • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
  • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus applicable taxes.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Flight cancellations on transatlantic flights

Included Included
  • No cancellations are permitted for flights booked on a Basic fare. The full amount of the fare is forfeited.
  • Cancellations for all other fares are permitted up to 1 hour prior to departure time.
  • Fees are charged per direction, per passenger, plus applicable taxes.
  • New flight must depart on the same day as the original flight.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.

Same-day changes for direct flights between Toronto and Newark - New York; or between Toronto and Montreal or Ottawa

Included Included
  • Same day changes are permitted. Fare differences apply. 
  • Changes are permitted up to 1 hour prior to departure time.
  • Travel must be for the same origin and destination, requested on the same day of travel. An exception applies to same day changes made at the airport when traveling between Toronto (YYZ or YTZ) and Montreal or Ottawa. In that case, you may choose to depart from or arrive at either Toronto-City (YTZ) or Toronto-Pearson (YYZ), subject to seat availability.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary

Same-day changes to earlier flight between Toronto and Newark - New York

Included Included
  • Same day changes are permitted. Fare differences apply. 
  • Changes are permitted up to 1 hour prior to departure time.
  • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary

Same-day changes to earlier flight at airport between Toronto and Montreal or Ottawa

Included Included
  • Same-day airport changes are subject to limited seat availability on the day of departure.
  • Changes are permitted up to 1 hour prior to departure time.
  • Travel must be for the same origin and destination, requested on the same day of travel, with the exception of Toronto when travelling between Toronto (YYZ or YTZ) and Montreal or Ottawa. In those cases, you may choose to depart from or arrive at either Toronto-City (YTZ) or Toronto-Pearson (YYZ), subject to seat availability.
  • New flight must depart on the same day as the original flight.
  • Same-day changes are not available if you have already checked your bags.
  • Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Refund and flight change options

PorterReserve fares are fully changeable, thus eliminating the need for any refund and flight change options. To learn more about the flexibility of PorterReserve fares, see the “Refunds, Changes, and Cancellations” section above.

Seat selection

Navigate Ultimate

PorterReserve seats

Included Included
  • PorterReserve seats are included with Navigate and Ultimate fares.
  • PorterReserve seats provide extra legroom and are located at the very front of the plane. Row 1, seats A/B; and row 2, seats A/B/C/D on the Dash 8-400 aircraft and rows 1-4 on the E195-E2 aircraft.

Visit our Seating options page for more information.

Bundles

PorterReserve fares are all-inclusive, thus eliminating the need for bundles.

Pet in cabin

Navigate Ultimate

Pet in cabin fee

$50 - $57.50 $50 - $57.50
  • The cost for transporting your pet in the cabin is $50 plus applicable taxes ($50 - $57.50 CAD/USD) per pet, per direction.
  • A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuvre inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time.
  • A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier.
  • No pets are permitted in the baggage compartment of any Porter flight.
  • To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible.
  • Please note, a minimum of 24 hours’ notice is required.

For more information, please visit Travelling with a pet.

Unaccompanied minors

Navigate Ultimate

Unaccompanied minors fee

$100 - $115 $100 - $115
  • A service fee of $100 plus applicable taxes ($100 - $115 CAD/USD) applies per child, per direction, regardless of fare type.
  • Unaccompanied minor service is mandatory for children between the ages of 8 and 12 (less a day), if travelling alone.
  • Unaccompanied minor service is not offered for children under the age of 8. Children under the age of 8 must be accompanied by an adult 16 years of age or older.
  • Travel must be on Porter direct flights only.
  • To book travel for an unaccompanied minor, please contact the Porter Call Centre at 1-888-619-8622.

For more information, please visit our Children Travelling Alone section.

Optional services for partner airlines

Optional services and fees on flights operated by other carriers may be different from Porter Airlines. For details please visit the operating airline’s website or see Our Partner Airlines.

Carry-on baggage

With any of the PorterReserve fares, you can bring two carry-on articles. For full details of our carry-on baggage policy, please visit Carry-On Baggage.

  • Personal item

    View details
    • All passengers are permitted one personal item on board.
      • Size not exceeding 33 x 43 x 16 cm (13 x 17 x 6 in)
      • Examples include a briefcase, a purse, a camera bag, a laptop computer or small garment bag
  • Standard carry-on baggage

    View details
    • Standard, Flexible and Freedom fares are permitted two items of carry-on baggage:
      • 1 personal item, size not exceeding 33 x 43 x 16 cm (13 x 17 x 6 in)
      • 1 standard carry-on bag, size not exceeding 55 x 23 x 40 cm (21.5 x 9 x 15.5 in)

    For details of our carry-on baggage policy, please go to Carry-On Baggage

Checked baggage

Fee or free? It depends on the fare class you select and the bags you’re bringing.

Fees listed apply to Canadian and U.S. flights, as well as flights to Mexico, the Caribbean, Central and South America, Europe and Africa.

  • At the time of booking

    When purchased with a new reservation through flyporter.com

    1st bag

  • 2nd bag

  • 3rd bag
    (Plus subsequent bags)

  • Post-purchase

    When purchased with a new reservation through flyporter.com

    1st bag

  • 2nd bag

  • 3rd bag
    (Plus subsequent bags)

  • At airport check-in

    1st bag

  • 2nd bag

  • 3rd bag
    (Plus subsequent bags)

  • At the gate

    If your carry-on is overweight or oversized, it will be checked at the gate for a fee. All bags checked at the gate need to be picked up at baggage claim. Fees are based on the total number of checked bags.

    1st bag

  • 2nd bag

  • 3rd bag
    (Plus subsequent bags)

  • Overweight / oversized

    Additional service fees apply to any checked bags that exceed standard size and/or weight limitations.

    Overweight fee above 23 kg (50 lb)

    View details
    • Each bag weighing between 23 kg (50 lb) and 32 kg (70 lb) is charged an additional fee of $100 - $115 ($100 CAD/USD plus applicable taxes) per bag, per direction.
    • No single piece can weigh more than 32 kg (70 lb).
    • For 3rd and subsequent bags, no overweight or oversized bag fee is charged.
  • Oversized bag fee

    View details
    • No single piece can exceed 203 cm or (80 in) total dimension.
    • If a bag is both overweight and oversized, the $100 fee is charged only once.
    • For 3rd and subsequent bags, no overweight or oversized bag fee is charged.
  • Sporting equipment

    Items count as one piece of baggage towards checked baggage allowance. Normal weight and size restrictions apply.

    Firearm

    View details
    • Each bag or case containing firearms or ammunition is subject to a handling fee of $50 plus applicable taxes ($50 - $57.50 CAD/USD), per direction.
    • The fee applies in addition to any applicable checked baggage charges.
  • Bicycle

    View details
    • No single piece can exceed 203 cm or (80 in) total dimension.
    • If a bag is both overweight and oversized, the $100 fee is charged only once.

Refunds, changes and cancellations

Voluntary changes to an itinerary may require the payment of additional fees and fare upgrades. If a passenger is travelling on a non-refundable ticket, Porter will be unable to make exceptions in the event of an unexpected trip cancellation or medical emergency. We recommend the purchase of travel insurance.

  • Refundable within 24 hours of booking

    View details
    • All tickets are fully refundable within 24 hours of booking.
    • Refunds will be provided in the original form of payment.
    • For bookings that are not eligible for an online refund, such as bookings paid in full or in part using a gift certificate, debit or an expired credit card please contact our Call Centre to request a refund. 
    • For travel agency bookings, please contact them directly for assistance.
  • Refundable up to 1 hour prior to departure

    View details
    • Ultimate and Freedom fare bookings are fully refundable for all cancellations completed up to 1 hour prior to departure time.
    • For Navigate fare bookings, a flight credit will be issued.
    • Travel credits may be applied to base fare, airline surcharges and government taxes and fees.
    • Travel credits can be used multiple times until the balance is used up.
    • All travel using applied credits must be completed within 12 months of original booking.
    • Bookings using travel credits must be in the name of the owner of the credit.
    • Travel credits may be transferred to another traveller, while maintaining the original expiration date.
    • Basic fare bookings are not eligible for changes or cancellations.
    • No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
  • Flight changes or cancellations within 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

    View details
    • Freedom fare bookings are fully refundable for all cancellations completed up to 1 hour prior to departure time.
    • For Standard and Flexible fares, a flight credit will be issued minus the cancellation fee (if any).
    • Travel credits may be applied to base fare, airline surcharges and government taxes and fees.
    • Travel credits can be used multiple times until the balance is used up.
  • Flight changes or cancellations outside 45 days of departure, plus any fare difference (Canadian, U.S. and sun destinations)

    View details
    • No changes and cancellations are permitted for flights booked on a Basic fare.
    • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights
    • Fare difference and applicable taxes are charged per direction, per passenger, subject to availability.
  • Flight changes on <strong>transatlantic flights</strong>, plus any fare difference

    View details
    • No changes and cancellations are permitted for flights booked on a Basic fare.
    • Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights
  • Flight cancellations on <strong>transatlantic flights</strong>

    View details
    • Same day changes are permitted. Fare differences apply. 
    • Changes are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
  • Same-day changes for direct flights between Toronto and Newark - New York; or between Toronto and Montreal or Ottawa

    View details
    • Same day changes are permitted. Fare differences apply. 
    • Changes are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
  • Same-day changes to earlier flight between Toronto and Newark - New York

    View details
    • Same day changes are permitted. Fare differences apply. 
    • Changes are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.
  • Same-day changes to earlier flight at airport between Toronto and Montreal or Ottawa

    View details
    • Same day changes are permitted. Fare differences apply. 
    • Changes are permitted up to 1 hour prior to departure time.
    • Fees are charged per direction, per passenger, plus applicable taxes.
    • Please note that no-shows at the original point of departure will also result in the cancellation of the remainder of the passenger’s through or connecting flights.
    • New flight must depart on the same day as the original flight.
    • Same-day changes are not available if you have already checked your bags.

Refund and flight change options

PorterReserve fares are fully changeable, thus eliminating the need for any refund and flight change options. To learn more about the flexibility of PorterReserve fares, see the “Refunds, Changes, and Cancellations” section above.

Seat selection

  • PorterReserve seats

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    • PorterReserve seats are included with Navigate and Ultimate fares.
    • PorterReserve seats provide extra legroom and are located at the very front of the plane. Row 1, seats A/B; and row 2, seats A/B/C/D on the Dash 8-400 aircraft and rows 1-4 on the E195-E2 aircraft.

    Visit our Seating options page for more information.

Bundles

PorterReserve fares are all-inclusive, thus eliminating the need for bundles.

Pet in cabin

  • Pet in cabin fee

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    • The cost for transporting your pet in the cabin is $50 plus applicable taxes ($50 - $57.50 CAD/USD) per pet, per direction.
    • A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuvre inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time.
    • A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier.
    • No pets are permitted in the baggage compartment of any Porter flight.
    • To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible.
    • Please note, a minimum of 24 hours’ notice is required.

    For more information, please visit Travelling with a pet.

Unaccompanied minors

  • Unaccompanied minors fee

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    • A service fee of $100 plus applicable taxes ($100 - $115 CAD/USD) applies per child, per direction, regardless of fare type.
    • Unaccompanied minor service is mandatory for children between the ages of 8 and 12 (less a day), if travelling alone.
    • Unaccompanied minor service is not offered for children under the age of 8. Children under the age of 8 must be accompanied by an adult 16 years of age or older.
    • Travel must be on Porter direct flights only.
    • To book travel for an unaccompanied minor, please contact the Porter Call Centre at 1-888-619-8622.

    For more information, please visit our Children Travelling Alone section.

Optional services for partner airlines

Optional services and fees on flights operated by other carriers may be different from Porter Airlines. For details please visit the operating airline’s website or see Our Partner Airlines.

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