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Our Basic fare is designed for price-conscious travellers with definite travel plans. You can enjoy the same great inflight experience at a lower cost, but it comes with some restrictions. Find out if Basic fare is right for your travel plans.
A standard carry-on bag is not permitted
Flight changes and refunds are not permitted
Your boarding pass must be picked up at the airport
Compare these fares to see which is right for you.
Basic Fare (Lowest available fare) |
Standard Fare (More flexibility) |
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Refundable within 24 hours of booking | ||
Refundable up to 1 hour prior to departure | A flight credit will be issued minus the cancellation fee | |
Standard carry-on bag | ||
Complimentary checked baggage | ||
Same-day changes on day of departure | For a fee | |
Seat selection | For a fee | For a fee |
VIPorter Points | Earn 2 points for every dollar | Earn 5 points for every dollar |
Free beer, wine and snacks onboard |
Pick the fare that suits you best – you’ve got four choices when you book your flight with us.
Visit Our Fare Options External site which may not meet accessibility guidelines to review the full selection.
Basic | |
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Standard |
Basic | |
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Standard | A flight credit will be issued minus the cancellation fee |
Basic | |
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Standard |
Basic | |
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Standard |
Basic | |
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Standard | For a fee |
Basic | For a fee |
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Standard | For a fee |
Basic | Earn 2 points for every dollar |
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Standard | Earn 5 points for every dollar |
Basic | |
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Standard |
Basic fare does not include a standard carry-on or GatePorter service. However, you have the option to upgrade your Basic fare features on the day of travel by purchasing a Basic Bundle, either during web check-in or at the airport. The Basic Bundle includes a standard carry-on bag, an electronic boarding pass option, and additional VIPorter points.
Web check-in is available for passengers with Basic fare. During online check-in, you can update your VIPorter number, sign up for flight notifications, change or upgrade your seat (subject to availability), and register any checked baggage. You can also upgrade your Basic fare features by purchasing a Basic Express that includes a standard carry-on bag, additional VIPorter points, and an online boarding pass.
Electronic boarding passes are not issued to Basic fare passengers, unless you are a VIPorter member with Venture, Ascent and First status, or you have purchased a Basic Express during web check-in. After check-in is complete, you are required to pick up your boarding pass at the airport check-in counter.
For a comparison of our fares and to see what's included with Basic fare, please click here External site which may not meet accessibility guidelines. For details of the fare rules applicable to your reservation, visit My Bookings External site which may not meet accessibility guidelines
While Basic fare flights are normally non-changeable, flight changes may be available under special circumstances, for a fee at the airport only and subject to limited seat availability. The travel origin and destination must be the same, requested on the same day of travel, and the new flight must depart on the same day as the original flight.
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