Contact Us

For general inquiries or for immediate assistance with an existing reservation before or during travel, please contact our Call Centre at 1-888-619-8622.

Provide compliments, suggestions or complaints using our Feedback form

Please review our FAQ section for answers to common inquiries.

Flight reservations or inquiries

1-888-619-8622

416-619-8622

TTY - dial 711

Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

Other booking inquiries

Group sales online request

Charters online quote request

Conferences online quote request

Disability assistance

1-855-542-3707

TTY - dial 711

Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

If you have any special requirements, please visit Disability Assistance to learn about the services we offer when you’re travelling with us.

Baggage claim

Track your baggage claim status

416-619-8584

Please review our Delayed or Damaged Baggage section for answers to many common inquiries.

Lost and found

For items lost on Porter Airlines flights only, please contact:

647-826-7094

For more information and for all other lost and found inquiries, please visit Lost and Found.

Advertising sales - re:porter magazine

To purchase advertising space in re:porter, our in-flight magazine, please contact Nicole Mullin at Totem Media:

416-847-8187

Totem Media is an external supplier and cannot assist with passenger inquiries or services. Editorial pitches or submissions for re:porter magazine are not accepted and cannot be responded to.