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Porter

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Connecting Flights

Connecting flights can leave you wondering if you need to recheck your bags, clear security or even go through customs. At Porter, we’ve rounded up the steps on how to make your connections at our hubs as swift as possible!

Tip: When checking in at the airport, you will be issued two boarding passes; one for each segment of your trip. Be sure to keep them handy for the duration of your trip.

Arriving on a domestic flight and connecting to another domestic flight?

Step 1 - Arrive at YTZ

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival in YTZ outside the aircraft right after you deplane, before proceeding to your connecting flight.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Follow the “Connecting Flights” terminal signage to the Connections desk located between Gates 4 and 5, and enter the Domestic passenger lounge.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a domestic flight and connecting to a flight to the U.S.?

Step 1 - Arrive at YTZ

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival in YTZ outside the aircraft right after you deplane, before proceeding to your connecting flight.
Note: If you are travelling to Chicago-Midway (MDW), your GatePortered bags will not be returned at the gate; they must be collected at the baggage carousel post customs.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Follow the “Connecting Flights” terminal signage to the Connections desk located between Gates 4 and 5, and enter the passenger Transborder passenger lounge.

Step 3 - Clear customs at your destination

Arriving on a flight from the U.S. and connecting to a domestic flight?

Step 1 - Arrive at YTZ and clear customs

Step 2 - Collect baggage

  • After you clear customs, follow the "Baggage" signs to the baggage carousel.
  • All checked bags and/or GatePortered bags must be picked up at the baggage carousel.
  • You will have to recheck your checked bags on the departure level at YTZ.

Step 3 - Drop off baggage and proceed to gate

  • Exit the secure area and follow the “Connecting Flights” terminal signage to the upper floor (Departure level).
  • If you have any checked bags, follow the “Connecting Flights” terminal signage and drop them off at the “Connecting Flight Bag Drop-Off”
  • Proceed to Security A (on the right side of the airport check-in counters) before accessing the Domestic passenger lounge. For more information regarding security screening restrictions, please refer to the Canadian Air Transport Security Authority (CATSA). External site which may not meet accessibility guidelines
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a domestic flight and connecting to another domestic flight?

Step 1 - Arrive at YYZ

  • Your checked bags, if any, will be tagged all the way through to your final destination when connecting to a domestic Porter or Air Transat flight. You will collect them upon arrival at your destination city.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Follow the terminal signage for ‘’B gates’’.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a domestic flight and connecting to a flight to the U.S?

Step 1 - Arrive at YYZ

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • Check the Departures screens to confirm the gate for your connecting flight.
  • Follow terminal signage for "Connections - T3 A Gates".

Step 2 - Clear security for your U.S.flight

  • Follow terminal signage for "Security Screening - A gates"
  • Proceed through security screening. For more information regarding security screening restrictions, please refer to the Canadian Air Transport Security Authority (CATSA).

Step 3 - Clear U.S. Customs

  • If you are connecting to a Porter or Air Transat flight to the U.S, you will be required to clear U.S customs before boarding your flight. Follow terminal signage to the US Customs and Border Protection (US CBP) hall.

Step 4 - Proceed to gate

  • Follow the terminal signage to ‘’A gates’’.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Step 5 - Arrive at international destination and collect baggage

  • Collect any checked bags at the baggage carousel upon arrival at your destination.

Arriving on a domestic flight and connecting to a flight to an international destination?

Step 1 - Arrive at YYZ

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • Follow the terminal signage to ‘’B or C gates’’ to the international gates.

Step 2 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Step 3 - Arrive at international destination and collect baggage

  • Clear Customs upon arrival at your destination and collect any checked bags at the baggage carousel.

Arriving on a flight from the U.S. or an international destination and connecting to a domestic flight?

Step 1 - Arrive at YYZ and clear customs

*If you are arriving from Lamezia Terme International Airport (SUF), you must collect your checked bags on the baggage carousel before exiting the secure area. Recheck your bags at the designated check-in counter for your connecting flight on the departure level.

Step 2 - Clear security and proceed to gate

Arriving on a domestic flight and connecting to another domestic flight?

Step 1 - Arrive at YOW

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YOW outside the aircraft right after you deplane, before proceeding to your connecting flight.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Follow the terminal signage for ‘’Connections’’.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a domestic flight and connecting to a flight to the U.S?

Step 1 - Arrive at YOW

  • Your checked bags, if any, will be tagged all the way through to your final destination . You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YOW outside the aircraft right after you deplane.
  • Follow the “U.S. Connections” terminal signage to level 3 for U.S. check-in and customs.

Step 2 - Clear customs

Step 3 - Proceed to gate

  • You will have to clear security again before accessing your gate.
  • After security, locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a flight from the U.S. and connecting to a domestic flight?

Step 1 - Arrive at YOW and clear customs

Step 2 - Collect and recheck baggage

  • Collect any checked bags in the Canada Customs Hall.
  • Exit the secure area and follow the “Connecting Flights” signage on level 3.
  • Recheck your baggage at the domestic check-in counters on level 3.

Step 3 - Reclear security and proceed to gate

Arriving on a domestic flight and connecting to another domestic flight?

Step 1 - Arrive at YUL

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YUL outside the aircraft right after you deplane, before proceeding to your connecting flight.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a domestic flight and connecting to a flight to the U.S?

Step 1 - Arrive at YUL

  • Your checked bags, if any, will be tagged all the way through to your final destination when connecting on a Porter or Air Transat flight. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YUL outside the aircraft right after you deplane, before proceeding to your connecting flight.
  • Follow the “Connections to US” terminal signage to the international gates. Scan your boarding pass at the E-gates.

Step 2 - Re-clear security and clear U.S customs

Step 3 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed and proceed to your gate.

Arriving on a domestic flight and connecting to an international destination?

Step 1 - Arrive at YUL

  • Your checked bags, if any, will be tagged all the way through to your final destination when connecting on a Porter or Air Transat flight. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YUL outside the aircraft right after you deplane, before proceeding to your connecting flight.
  • Follow the “Connections” terminal signage to the international gates. Scan your boarding pass at the E-gates.

Step 2 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed and proceed to your gate.

Arriving on a flight from the U.S. or an international destination and connecting to a domestic flight?

Step 1 - Arrive at YUL and clear customs

  • Upon arrival in Canada, you will be required to go through the Canadian Border Services Agency External site which may not meet accessibility guidelines to clear customs.
  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.*
  • If you are arriving from the U.S., remain in the secure area and follow terminal signage to the domestic departure area.
  • If you are arriving from an international destination, follow terminal signage for ‘’Connections’’ in the Customs hall and proceed to the security checkpoint for connections.

Step 2 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed.
*If you are arriving from Lamezia Terme International Airport (SUF) or southern destinations, you must collect your checked bags on the baggage carousel before exiting the secure area. Recheck your bags at the designated check-in counter for your connecting flight on the departure level.

Arriving on a flight from Canada and connecting to a flight within the U.S or to an international destination?

Step 1 - Arrive at EWR

  • Reminder: All Porter flights arrive at Terminal B.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at EWR outside the aircraft right after you deplane, before proceeding to your connecting flight.
  • Follow signs for “Customs and Immigration”.

Step 2 - Clear customs and collect checked baggage

Step 3 - Find your terminal and recheck bags

  • Check the terminal from which your connecting flight is leaving using the airport signage orEWR’s website. External site which may not meet accessibility guidelines
  • If your connecting flight departs from terminal A, follow airport signage for “Airtrain” and stop at Terminal A.
  • If you have checked bags to recheck, proceed to the baggage drop desk of the airline operating that segment of your flight.

Step 4 - Proceed to gate

  • You will need to go through security before accessing the gates. For more information regarding security screening restrictions, please refer to TSA’s website. External site which may not meet accessibility guidelines
  • Locate one of the Departures screens and confirm your gate number as it may have changed.
  • If you are traveling to an international destination from EWR, you will be required to clear customs at your final destination.

Arriving on a flight from the U.S. and connecting to a flight to Canada?

Step 1 - Arrive at EWR

  • Your checked bags, if any, will be tagged all the way through to your final destination when connecting on a Porter flight. You will collect them upon arrival at your destination city.

Step 2 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Step 3 - Arrive in Canada and clear customs

Arriving on a flight from an international destination and connecting to a flight to Canada?

Step 1 - Arrive at EWR and clear customs

Step 2 - Collect baggage

  • After clearing customs, proceed to the baggage carousels and collect any checked bags to be rechecked.
  • Follow the “Exit” signs to leave the secure area.

Step 3 - Find your terminal and recheck baggage

  • All Porter flights depart from Terminal B in EWR
  • If you are not already in Terminal B, follow signs for “Airtrain” and catch the Airtrain to Terminal B.
  • If you have any checked bags, recheck them at the transfer belt.

Step 4 - Reclear security

Step 5 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Step 6 - Arrive in Canada and clear customs

Arriving on a flight from Canada and connecting to a flight within the U.S or to an international destination?

Step 1 - Arrive at BOS

  • Reminder: All Porter flights arrive at Terminal E.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at BOS outside the aircraft right after you deplane, before proceeding to your connecting flight.
  • Follow signs for “Immigration”.

Step 2 - Clear customs and collect baggage

Step 3 - Find your terminal and recheck baggage

Step 4 - Proceed to gate

Arriving on a flight from the U.S. and connecting to a flight to Canada?

Step 1 - Arrive at BOS and clear customs

  • Your checked bags, if any, will be tagged all the way through to your final destination when connecting on a Porter flight. You will collect them upon arrival at your destination city.

Step 2 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Step 3 - Arrive in Canada and clear customs

Arriving on a flight from an international destination and connecting to a flight to Canada?

Step 1 - Arrive at BOS and clear customs

Step 2 - Collect baggage

  • After clearing customs, proceed to the baggage carousels and collect any checked bags to be rechecked.
  • Follow the “Exit” signs to leave the secure area.

Step 3 - Recheck bags

  • You should be in the same terminal as your next connecting flight
  • If you have to recheck bags, proceed to the transfer belt.

Step 4 - Reclear security

Step 5 - Proceed to gate

  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Step 6 - Arrive in Canada and clear customs

Arriving on a domestic flight and connecting to another domestic flight?

Step 1 - Arrive at YHZ

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YHZ outside the aircraft right after you deplane, before proceeding to your connecting flight.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a domestic flight and connecting to a flight to an international destination?

Step 1 - Arrive at YHZ

  • Your checked bags, if any, will be tagged all the way through to your final destination. You will collect them upon arrival at your destination city.
  • If your carry-on bag was GatePortered (checked free of charge at the gate), it MUST be collected upon arrival at YHZ outside the aircraft right after you deplane, before proceeding to your connecting flight.

Step 2 - Proceed to gate

  • You will not have to clear security again as you will remain in the secure area.
  • Locate one of the Departures screens and confirm your gate number as it may have changed.

Arriving on a flight from an international destination and connecting to a domestic flight?

Step 1 - Arrive at YHZ and clear customs

Step 2 - Collect baggage and drop off at transfer belt

  • After clearing customs, proceed to the baggage carousels and collect any checked bags.
  • Before leaving the secure area, place your checked bags on the transfer belt.
  • Follow the “Exit” signs to leave the secure area.

Step 3 - Reclear security and proceed to gate

Connecting with an airline partner

Enjoy a smooth travel experience when connecting to one of our airline partners. Together we’re making your journey seamless from departure to your final destination.

Connecting procedures may, however, slightly differ from Porter, Air Transat or JetBlue connections. For any inquiries when connecting with a partner airline, you may refer to Our Airline Partners page or contact them directly.

airtransat.com
1 (877) 872 6728
jetblue.com
1 (855) 232 5463
alaskaair.com
1 (206) 244 0751

Disability and mobility assistance

If your travel includes a transit, please ensure that you allow sufficient time between flights to facilitate the transfer.

If you need assistance while transferring to your connecting flight, we’re happy to help. All we ask is for a little patience on your part!

To better assist you and for the safety of everyone, we ask that you remain seated until other passengers have left the aircraft. At that point, our ground staff can come onboard to help you.

If you are travelling with your wheelchair, it will be returned to you immediately after disembarking at the gate. The exceptions are some battery operated wheelchairs or scooters that may require special handling. These assistive devices will be returned at Baggage Claim and you will be offered a service wheelchair for use until your own wheelchair has been retrieved.

If you have purchased a ticket that includes travel on another airline, you will need to notify the other airline of your specific travel needs as well. Be aware that not all airlines offer the same type of assistance.

Connection times

For a smooth connection between flights, it's important to give yourself sufficient time to deplane the arriving aircraft and make it over to your connection gate to board your next flight on time.

Minimum connection time (MCT) is the absolute least amount of time an able-bodied person may need to clear customs, transfer baggage, go through security and when required, change terminals. Families travelling with small children and travellers with health or mobility concerns may need a longer connection time in some airports.

Connection times provided in the tables below apply to Porter Airlines flights only. The connection times for flights operated by other airlines may vary.

Connecting Airport Minimum Connection Time
Billy Bishop Toronto City Airport 40 minutes*
Toronto Pearson International Airport 44 minutes*
Halifax 35 minutes
Montréal 35 minutes
Ottawa 35 minutes
*The minimum connecting time for all flights originating in Ottawa is 45 minutes.
Connecting Airport Minimum Connection Time
Billy Bishop Toronto City Airport 40 minutes*
Toronto Pearson International Airport 1 hour, 15 minutes
Montréal 2 hours
Boston 1 hour, 30 minutes
Newark – New York 2 hours
Ottawa** 50 minutes
*The minimum connecting time for all flights originating in Montréal is 45 minutes. **If you are connecting through Ottawa to a U.S. destination, you will need to clear U.S. Customs and Immigration upon arrival in Ottawa.
Connecting Airport Minimum Connection Time
Billy Bishop Toronto City Airport 55 minutes
Toronto Pearson International Airport 1 hour, 40 minutes
Montréal 2 hours
Boston 1 hour, 45 minutes
Newark – New York 2 hours
Ottawa 55 minutes
Connecting Airport Minimum Connection Time
Billy Bishop Toronto City Airport 1 hour, 15 minutes*
Montréal 1 hour, 15 minutes minutes
Boston 1 hour, 45 minutes
Newark – New York 2 hours
Ottawa 55 minutes
Halifax 40 minutes*
* 1 hour and 40 minutes for flights originating from Montréal, Vancouver or Ottawa
Connecting Airport Minimum Connection Time
Billy Bishop Toronto City Airport 2 hours
Montréal 1 hour, 45 minutes
Boston 2 hours
Newark – New York 2 hours
Ottawa 55 minutes
Halifax 60 minutes

All connections offered through flyporter.com are built to meet each airports’ connection times based on the type of journey. If you are booking your flights through a travel agency, please ensure that your itinerary respects allowable connection times.

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