We’re dedicated to all our passengers, even the four-legged ones.
Travelling with your small dog or cat can be a breeze when you are well prepared and informed. Here are some need-to-knows when travelling with your furry friend.
Pet travel is restricted to house cats and small dogs that weigh no more than 9 kilograms or 20 pounds including the pet carrier.
The cost for transporting your pet in the cabin is $50 to $57.50 ($50.00 Canadian dollars or United States dollars plus applicable taxes) per direction. Pet in cabin fees are non-refundable.
Pet travel is booked on a space-available basis. Porter allows up to twopets in the cabin on any given flight. To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible. A minimum of 24 hours’ notice is required.
Your pet in its carrier will count as the one standard article of carry-on baggage permitted onboard. Passengers travelling with pets will only be allowed one additional personal item, not to exceed 33 by 43 by 16 centimeters or 13 by 17 by 6 inches and weighing less than 9 kilograms or 20 pounds. All other baggage must be checked. For additional information, visit our Carry-On Baggage section.
The pet carrier must be small enough to fit under the seat in front of you and be safely stowed in accordance with Canadian Transportation Agency (CTA) and Federal Aviation Administration (FAA) regulations. Any carrier unable to fit will be denied travel.
55 by 40 by 23 centimeters
or 22 by 16 by 9 inches
Total combined weight of pet and carrier = 9 kilograms or 20 pounds
Porter accepts soft-sided carriers only.
If your pet is travelling with you in the cabin of the plane, it will need to be screened at the airport security checkpoint before getting on a flight.
One of the most important rules to remember when flying with your pooch is that you won't be able to take him outside once you pass through security. That's why it's essential that your furry friend does his "business" before the flight. If at the airport, please use the designated animal relief areas.
The best approach is to cut off his food about two hours before heading to the airport. Once you're there, be sure to take your dog out to the pet relief area (most airports will have one) before going through the security checkpoint. Follow these simple rules, and it'll be a bon voyage for you and your furry friend.
If you need to leave the secure boarding area to take your pet to an outside relief area, you must go through the security screening process again.
Porter will not be responsible if you miss your flight due to the need to take your pet to an outside relief area. Flight departures will not be delayed or held in order for connecting passengers to take a pet to an animal relief area.
When connecting to or from any other airline, including interline flights; please contact them directly for their pet acceptance requirements and restrictions.
Porter in-cabin pet policy applies to flights operated by Porter Airlines only.
Many countries have strict regulations regarding international pet travel. To ensure your pet’s safe and smooth international travel experience, please follow the steps below:
If you are taking your pet out of the country or bringing your pet into Canada, you are responsible for meeting all customs and/or regulatory entrance/exit requirements. Pets in poor health may be denied entry. Pets travelling to the United States require a health certificate from their veterinarian as well as proof of a rabies vaccination in the past 12 months.
You should arrive at least 90 minutes prior to your flight with a pet. Your pet may require additional screening prior to proceeding to passenger screening.
Please note that some airports may require that pets remain in their carriers at all times. In addition, there are sometimes extenuating circumstances causing extensive flight delays, placing additional stress on the pet.
Pets are allowed in Porter Lounges only under the following conditions:
Porter’s in-cabin pet policy does not apply to professionally-trained service animals. Please see Porter Service and Emotional Support Animal rules for additional information.
If you have an allergy to pets and prefer not to be seated adjacent to a pet during flight, please let us know prior to departure. Reasonable efforts will be made to move you or the pet and pet owner to seats which may provide some relief.
Visit our Allergies section for more information on what we can do to help and what we’ll ask you to do.
Porter will not accept responsibility for any event of loss, delay, injury, sickness or death of any pet or service animal accepted for transportation.
Porter takes no responsibility for the care or feeding of your pet while in any Porter lounge facilities or in transit.
We encourage you to register your pet within 24 hours of completing your booking. This will ensure that, if your pet cannot be accommodated on the flight(s) and date(s) you selected, your ticket can be changed without any change fees (difference in fare may apply) or refunded without charge. After 24 hours, any changes to your booking will be subject to applicable change and cancellation fees.
The ability to book your pet on a specific flight is dependent on spaces available for pets.
If you’ve booked your reservation through Porter directly, you can change your reservation online or by contacting our Call Centre.
If your booking was made through a travel agency, you will need to make sure to contact our Call Centre immediately after changing your reservation in order to change your pet’s reservation. Ask your travel agent to first confirm pet in cabin service availability on the new flight before finalizing your reservation change.