Seating

Aisle or window? Back or front? No matter your sweet spot, we’ve got options so you can choose the seat that’s right for you. Here you’ll find everything you need to know about your seat options and upgrades.

Seating Options

Seat Map

Upgrading Your Seat

Seating changes and refunds

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You may change your seat at any time, and pay the difference in price when applicable.

Please note that seat fees are non-refundable. If you change your seat to one of a lower price, a refund will not be provided.

Freedom fare

If you have purchased a Freedom fare, you will receive a full refund for your premium seat purchase when your booking is refunded.

What happens when we change your seat

A prepaid seat cannot be guaranteed, as it may need to be changed for operational, safety or security reasons, even after boarding the aircraft. If we have to change your seat, we will do our best to seat you in a suitable alternative. If you have paid for a Premium seat, we will make an effort to seat you in another Premium seat.

If we are unable to offer you a suitable alternative seat, you may contact our Call Centre at 1-888-619-8622 to request a refund.

Seating FAQ

What are the seat dimensions?

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Seat Width
(armrest to armrest):
17.3 inches (0.44 meters)

Seat Depth: 17.3 inches (0.44 meters)

Seat Pitch
Premium PLUS seats:

34 inches (0.86 meters)
Classic and Premium seats:32 inches (0.81 meters)

Are armrests movable?

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Aisle and middle armrests lift on all seats, except the Emergency Exit /Bulkhead seats (designed for storing service trays). All window armrests are fixed.

If I need extra space, do I need to purchase an additional seat?

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If you are not able to safely and comfortably fit in one seat with the armrests down for the entirety of the flight, please see our Special or Extra Seating page for information.

To purchase an extra seat for comfort, contact our Call Centre at 1-888-619-8622.