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Learn more about your rights as a Porter passenger and about our responsibilities as an airline. We know these pages are detailed however they contain helpful information you may be interested in reviewing before your next trip.
When you buy a ticket for travel on Porter, you enter into a contract of carriage with us. Here you can read a summary of some of the key terms and conditions of your contract. The full terms and conditions are set out in our Tariffs below.
Here you can review the full terms and conditions of your contract of carriage for flights Porter operates within Canada. These rules apply to transportation of passengers and baggage, including information on flight delays, cancellations, denied boarding, and other aspects of your travel with us.
Here you can review the full terms and conditions of your contract of carriage for flights Porter operates between Canada and the United States. These rules apply to matters including air transportation of passengers and baggage, including information on flight delays and cancellations.
Here you can review the full terms and conditions applicable to transportation of passengers and baggage on Porter flights between points in Canada and points outside Canada (excluding the US) - for example, itineraries including travel with our interline partners to and from points abroad.
To assist passengers in interpreting the tariffs filed with the Canadian Transportation Agency (CTA), the abbreviated plain language version of Porter’s Conditions of Carriage and Tariff is available in our Travel Disruptions section. In the event of any discrepancies between the plain language version and the Tariffs, the provisions of the applicable Tariff will prevail.
