Contact Us

For general inquiries or for immediate assistance with an existing reservation before or during travel, please contact our Call Centre at 1-888-619-8622.

Provide compliments, suggestions or complaints using our Feedback form

Please review our FAQ section for answers to common inquiries.

Flight reservations or inquiries

1-888-619-8622

416-619-8622

TTY - dial 711

Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

Other booking inquiries

Group sales online request

Charters online quote request

Conferences online quote request

Disability assistance

1-855-542-3707

TTY - dial 711

Monday to Friday 5:30 AM to 11:00 PM ET
Saturday to Sunday 6:00 AM to 10:00 PM ET

If you have any special requirements, please visit Disability Assistance to learn about the services we offer when you’re travelling with us.

Baggage claim

Track your baggage claim status External site which may not meet accessibility guidelines

416-619-8584

Please review our Delayed or Damaged Baggage section for answers to many common inquiries.

Lost and found

For items lost on Porter Airlines flights only, please contact:

647-826-7094

For more information and for all other lost and found inquiries, please visit Lost and Found.

Advertising sales - re:porter magazine

To purchase advertising space in re:porter, our in-flight magazine, please contact Nicole Mullin at Totem Media:

416-847-8187

Totem Media is an external supplier and cannot assist with passenger inquiries or services. Editorial pitches or submissions for re:porter magazine are not accepted and cannot be responded to.

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