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Porter

Your handy travel companion

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Check-In Procedures

Four easy ways to check in

We make flying easier by making check in easier. Before you depart, we will send you a flight reminder to your email account so you can decide how you’d like to check in. From the comfort of your home, check in online or on your mobile device. If you prefer to wait until you arrive at the airport, you’re welcome to visit our check-in counter or use our kiosks. Whichever route you choose, please ensure you have your valid government-issued photo ID as well as your flight confirmation number.

Online check-in

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Use our easy and convenient online check-in when you want to check in quickly from home or work.

  • Check in. You can check in online at any time within 24 hours of your departure time. Save $10 + tax per bag when you pay in advance and purchase additional travel options.
  • Get your boarding pass. Don’t have a printer? No problem! You can have your boarding pass sent directly to your mobile device and fly paperless!
  • Tag your bag. If you are travelling with checked baggage, you must have it tagged at the check-in counter or use one of our kiosks to print tags to attach to your baggage.

Mobile check-in

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If you are constantly on the move, just download your boarding pass right to your mobile device and fly paperless!

  • Check in. You can check in online at flyporter.com up to 24 hours before your flight. Save $10 + tax per bag when you pay in advance and purchase additional travel options.
  • Get your ticket. Your boarding pass will be sent directly to your mobile phone by email. You can either save it to your Passbook app or save the QR code for scanning at the airport.
  • Tag your bag. If you are travelling with checked baggage, you must have it tagged at the check-in counter or use one of our kiosks to print tags to attach to your baggage.

Check-in kiosk

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Our easy-to-use airport kiosks are designed to help you avoid long line-ups at the check-in counter so you can get on your flight even faster. Kiosks are available at most Canadian airports.

  • Check-in. You can check in at the airport up to 60 minutes before your flight. Kiosk check-in is available for domestic flights and transborder flights (U.S. and Canadian passports only)
  • Get your ticket. Your boarding pass will print out at the kiosk.
  • Tag your bag. If you are travelling with checked baggage, you can print tags to attach to your baggage before proceeding to the baggage drop-off counter.

Airport check-in

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Our check-in counters are designed to help you get through the airport process stress-free.

  • Check-in. You can check in at the airport up to 60 minutes before your flight, and purchase additional travel options. All you need is your booking reference and valid government-issued identification.
  • Get your ticket. Your boarding pass will be provided at the check-in counter.
  • Tag your bag. If you are travelling with checked baggage, you must have it tagged at the check-in counter.

All passengers travelling to and from the United States are required to present a valid passport. Citizens of countries other than Canada and the United States will need to check in with an agent at the airport.

Travelling with carry-on baggage only

If you’re travelling with only your boarding pass and your carry-on baggage, you can skip the lines and head directly to Security.

Find out more about carry-on baggage and your allowances

Travelling with checked baggage

Checking bags? Save $10 + tax per bag when you pay in advance and purchase additional travel options or pay to check them at the airport for additional fees. When checking your bags at the airport, please have them tagged by a Porter representative at a check-in counter. Please allow for sufficient time to check your baggage.

Find out more about checked baggage and your allowances

Porter only accepts debit or credit payments at check-in and the gate. We are now cash free.