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Denied Boarding Due to Overbooking

This page explains Porter’s obligations and your rights in the case of an oversold flight, and how to seek resolution if things don’t go as planned.

Our Denied Boarding Policy

Porter has a Denied Boarding Policy to ensure that we provide fair treatment and compensation to all Porter passengers (in addition to meeting all regulatory requirements) in situations where we do not have enough available seats on a flight to accommodate all of our passengers, even when they have checked in on time and met all boarding requirements.