Optional Services and Fees

All fees are per passenger in Canadian dollar/United States dollar and subject to availability. Fees processed online or through the Call Centre will be charged in booking currency. Fees processed at the airport will be charged in local currency. Porter only accepts debit or credit payments at check-in and the gate. We are now cash free.

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Change & cancellation fees

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Voluntary changes to an itinerary may require the payment of additional fees and fare upgrades. If a passenger is travelling on a non-refundable ticket, Porter will be unable to make exceptions in the event of an unexpected trip cancellation or medical emergency. We recommend the purchase of travel insurance.

Fare feature	More info	Firm	Flexible	Freedom

Refundable within 24 hours of booking More info Less info
All tickets are fully refundable within 24 hours of booking. Refunds can be obtained by calling the Porter Call Centre. Refunds will be provided in the original form of payment. Cancelled flights after 24 hours are non-refundable and will be credited (less change fee) for future Porter flights. All travel using applied credit must be completed within 12 months of original booking.
Refundable within 24 hours of booking	More info Less info	Firm checked	Flexible checked	Freedom checked
All tickets are fully refundable within 24 hours of booking. Refunds can be obtained by calling the Porter Call Centre. Refunds will be provided in the original form of payment. Cancelled flights after 24 hours are non-refundable and will be credited (less change fee) for future Porter flights. All travel using applied credit must be completed within 12 months of original booking.

Refundable up to 1 hour prior to departure More info Less info
Freedom fare is fully refundable for all cancellations completed up to 1 hour prior to departure time. Refunds can be obtained by calling the Porter Call Centre. For Firm and Flexible fare, flight credit will be issued minus the cancellation fee. Credit may be applied to base fare, airline surcharges and government taxes and fees. Credit can be used one time only. Any residual value left from its use is forfeited. All travel using applied credit must be completed within 12 months of original booking. Bookings using credit must be in the name of the owner of the credit. Credit may be transferred to another traveler one time only, while maintaining original expiration date. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.
Refundable up to 1 hour prior to departure	More info Less info	Firm Non-refundable	Flexible Non-refundable	Freedom checked
Freedom fare is fully refundable for all cancellations completed up to 1 hour prior to departure time. Refunds can be obtained by calling the Porter Call Centre. For Firm and Flexible fare, flight credit will be issued minus the cancellation fee. Credit may be applied to base fare, airline surcharges and government taxes and fees. Credit can be used one time only. Any residual value left from its use is forfeited. All travel using applied credit must be completed within 12 months of original booking. Bookings using credit must be in the name of the owner of the credit. Credit may be transferred to another traveler one time only, while maintaining original expiration date. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.

Cancellations or changes for flights within Canada per direction, plus any fare difference More info Less info
Changes and cancellations are permitted up to 1 hour prior to departure time. Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.
Cancellations or changes for flights within Canada per direction, plus any fare difference	More info Less info	Firm $75 to $86.25	Flexible $50 to $57.50	Freedom checked
Changes and cancellations are permitted up to 1 hour prior to departure time. Fees are charged per direction, per passenger, plus fare difference and applicable taxes, subject to availability. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.

Cancellations or changes for flights to and from the U.S. per transaction, plus any fare difference More info Less info
Changes and cancellations are permitted up to 1 hour prior to departure time. Fees are charged per transaction, per passenger, plus fare difference and applicable taxes, subject to availability. Each transaction may be used to change one or more segments of the reservation. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.
Cancellations or changes for flights to and from the U.S. per transaction, plus any fare difference	More info Less info	Firm $200 to $230	Flexible $200 to $230	Freedom checked
Changes and cancellations are permitted up to 1 hour prior to departure time. Fees are charged per transaction, per passenger, plus fare difference and applicable taxes, subject to availability. Each transaction may be used to change one or more segments of the reservation. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.

Cancellations or changes for VIPorter redemption flights per direction, plus any fare difference More info Less info
Changes or cancellations are permitted up to 1 hour prior to departure time. Fees are charged per direction per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.
Cancellations or changes for VIPorter redemption flights per direction, plus any fare difference	More info Less info	Firm $50 to $57.50	Flexible $25 to $28.75	Freedom checked
Changes or cancellations are permitted up to 1 hour prior to departure time. Fees are charged per direction per passenger, plus fare difference (in VIPorter points, or dollar and points depending on initial method of payment) and applicable taxes, subject to availability. No-shows are not permitted, and result in the forfeit of the full amount of the fare at departure time. Please note that no-shows at original point of departure will also result in cancellation of remainder of passenger’s through or connecting flights.

Same-day changes on day of departure More info Less info
Same-day change fees are per passenger, per direction and subject to availability Changes are permitted up to 1 hour prior to departure time. Travel must be for the same origin and destination, requested on the same day of travel. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.
Same-day changes on day of departure	More info Less info	Firm $150 to $172.50	Flexible checked	Freedom checked
Same-day change fees are per passenger, per direction and subject to availability Changes are permitted up to 1 hour prior to departure time. Travel must be for the same origin and destination, requested on the same day of travel. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Same-day changes between Toronto (YTZ) and Montréal (YUL) or Ottawa (YOW) More info Less info
Same-day change fees are per passenger, per direction and subject to availability Changes are permitted up to 1 hour prior to departure time. Travel must be for the same origin and destination, requested on the same day of travel. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.
Same-day changes between Toronto (YTZ) and Montréal (YUL) or Ottawa (YOW)	More info Less info	Firm $75 to $86.25	Flexible checked	Freedom checked
Same-day change fees are per passenger, per direction and subject to availability Changes are permitted up to 1 hour prior to departure time. Travel must be for the same origin and destination, requested on the same day of travel. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Same-day changes to earlier flight at the airport between Toronto (YTZ) and Montréal (YUL) or Ottawa (YOW) More info Less info
Same-day airport changes are subject to availability. Changes are permitted up to 1 hour prior to departure time. Same-day change must be requested at the airport, on same day of travel and must be for the same origin and destination. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.
Same-day changes to earlier flight at the airport between Toronto (YTZ) and Montréal (YUL) or Ottawa (YOW)	More info Less info	Firm checked	Flexible checked	Freedom checked
Same-day airport changes are subject to availability. Changes are permitted up to 1 hour prior to departure time. Same-day change must be requested at the airport, on same day of travel and must be for the same origin and destination. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Same-day change to earlier flight between Toronto (YTZ) and Newark, New York (EWR) More info Less info
Same-day changes fees are per passenger, per direction and subject to availability Changes are permitted up to 1 hour prior to departure time. Travel must be for the same origin and destination, requested on the same day of travel. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.
Same-day change to earlier flight between Toronto (YTZ) and Newark, New York (EWR)	More info Less info	Firm checked	Flexible checked	Freedom checked
Same-day changes fees are per passenger, per direction and subject to availability Changes are permitted up to 1 hour prior to departure time. Travel must be for the same origin and destination, requested on the same day of travel. New flight must depart same day as original flight. Same-day changes cannot be made when a partner airline flight is part of your itinerary.

Seat selection

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Fee type	More info	Firm	Flexible	Freedom

Classic seat selection per direction More info Less info
Advance seat selection fees are charged per direction, per passenger and subject to availability. If you do not reserve a seat, one may be assigned within 24 hours of scheduled departure. Seat selection fees are non-refundable. Visit our Seating page for more information.
Classic seat selection per direction	More info Less info	Firm $20 to $23	Flexible checked	Freedom checked
Advance seat selection fees are charged per direction, per passenger and subject to availability. If you do not reserve a seat, one may be assigned within 24 hours of scheduled departure. Seat selection fees are non-refundable. Visit our Seating page for more information.

Premium seat selection per direction More info Less info
Premium seat fees are charged per direction, per passenger and subject to availability. Premium seats are located in rows 3, 4 and 5. Visit our Seating page for more information.
Premium seat selection per direction	More info Less info	Firm $30 to $34.50	Flexible $15 to $17.25	Freedom checked
Premium seat fees are charged per direction, per passenger and subject to availability. Premium seats are located in rows 3, 4 and 5. Visit our Seating page for more information.

Premium PLUS seat selection per direction More info Less info
Premium PLUS seat fees are charged per direction, per passenger and subject to availability. Premium PLUS seats are located at the very front of the plane. (Row 1, Seats A/B; and Row 2, Seats A/B/C/D). Visit our Seating page for more information.
Premium PLUS seat selection per direction	More info Less info	Firm $40 to $46	Flexible $20 to $23	Freedom $20 to $23
Premium PLUS seat fees are charged per direction, per passenger and subject to availability. Premium PLUS seats are located at the very front of the plane. (Row 1, Seats A/B; and Row 2, Seats A/B/C/D). Visit our Seating page for more information.

Baggage fees

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All fare paying passengers are permitted two items of carry-on baggage free of charge, one personal and one standard article.

Checked baggage

Fee or free? It depends on the fare class you select and the bags you’re bringing.

Online

Firm
1st bag	2nd bag	3rd bag3rd bag footnote
$27.50 to $31.62	$37.50 to $43.13	$92.50 to $106.38
Flexible
1st bag	2nd bag	3rd bag3rd bag footnote
$27.50 to $31.62	$37.50 to $43.13	$92.50 to $106.38
Freedom
1st bag	2nd bag	3rd bag3rd bag footnote
Free	Free	$92.50 to $106.38

Fee type	Firm	Flexible	Freedom
1st bag	$27.50 to $31.62	$27.50 to $31.62	Free
2nd bag	$37.50 to $43.13	$37.50 to $43.13	Free
3rd bag3rd bag footnote	$92.50 to $106.38	$92.50 to $106.38	$92.50 to $106.38

At the counter

Firm
1st bag	2nd bag	3rd bag3rd bag footnote
$37.50 to $43.13	$47.50 to $54.62	$102.50 to $117.88
Flexible
1st bag	2nd bag	3rd bag3rd bag footnote
$37.50 to $43.13	$47.50 to $54.62	$102.50 to $117.88
Freedom
1st bag	2nd bag	3rd bag3rd bag footnote
Free	Free	$102.50 to $117.88

Fee type	Firm	Flexible	Freedom
1st bag	$37.50 to $43.13	$37.50 to $43.13	Free
2nd bag	$47.50 to $54.62	$47.50 to $54.62	Free
3rd bag3rd bag footnote	$102.50 to $117.88	$102.50 to $117.88	$102.50 to $117.88

At the gate

Your standard carry-on bag is free. If your carry-on is overweight or oversized, it will be checked at the gate for a fee. All bags checked at the gate need to be picked up at baggage claim. Fees are based on the total number of checked bags.

Firm
1st bag	2nd bag	3rd bag3rd bag footnote
$47.50 to $54.62	$57.50 to $66.13	$112.50 to $129.38
Flexible
1st bag	2nd bag	3rd bag3rd bag footnote
$47.50 to $54.62	$57.50 to $66.13	$112.50 to $129.38
Freedom
1st bag	2nd bag	3rd bag3rd bag footnote
Free	Free	$112.50 to $129.38

Fee type	Firm	Flexible	Freedom
1st bag	$47.50 to $54.62	$47.50 to $54.62	Free
2nd bag	$57.50 to $66.13	$57.50 to $66.13	Free
3rd bag3rd bag footnote	$112.50 to $129.38	$112.50 to $129.38	$112.50 to $129.38

Footnote: Return to footnote referrerFor 3rd and subsequent bags.

Overweight / oversized

Additional service fees apply to any checked bags that exceed standard size and/or weight limitations.

Fee type	More info	Firm	Flexible	Freedom

Overweight fee above 23 kilograms or 50 pounds per bag More info Less info
Each bag weighing between 23 kilograms or 50 pounds and 32 kilograms or 70 pounds is charged an additional fee of $77.50 to $89.13 ($77.50 Canadian dollar or United States dollar plus applicable taxes) per bag, per direction. No single piece can weigh more than 32 kilograms or 70 pounds. For 3rd and subsequent bags, no overweight or oversized bag fee is charged.
Overweight fee above 23 kilograms or 50 pounds per bag	More info Less info	Firm $77.50 to $89.13	Flexible $77.50 to $89.13	Freedom $77.50 to $89.13
Each bag weighing between 23 kilograms or 50 pounds and 32 kilograms or 70 pounds is charged an additional fee of $77.50 to $89.13 ($77.50 Canadian dollar or United States dollar plus applicable taxes) per bag, per direction. No single piece can weigh more than 32 kilograms or 70 pounds. For 3rd and subsequent bags, no overweight or oversized bag fee is charged.

Oversized bag fee per bag More info Less info
Any single piece measuring more than 158 centimeters or (62 inches) total dimension (the sum of the length, width and height) is charged an additional fee of $77.50 to $89.13 ($77.50 Canadian dollar/United States dollar plus applicable taxes) per bag, per direction. No single piece can exceed 203 centimeters or (80 inches) total dimension. If a bag is both overweight and oversized, the $77.50 fee is charged only once. For 3rd and subsequent bags, no overweight or oversized bag fee is charged.
Oversized bag fee per bag	More info Less info	Firm $77.50 to $89.13	Flexible $77.50 to $89.13	Freedom $77.50 to $89.13
Any single piece measuring more than 158 centimeters or (62 inches) total dimension (the sum of the length, width and height) is charged an additional fee of $77.50 to $89.13 ($77.50 Canadian dollar/United States dollar plus applicable taxes) per bag, per direction. No single piece can exceed 203 centimeters or (80 inches) total dimension. If a bag is both overweight and oversized, the $77.50 fee is charged only once. For 3rd and subsequent bags, no overweight or oversized bag fee is charged.

Sporting equipment

Items count as one piece of baggage towards checked baggage allowance. Normal weight and size restrictions apply.

Fee type	More info	Firm	Flexible	Freedom

Firearm per firearm, per direction More info Less info
Each bag or case containing firearms or ammunition is subject to a handling fee of $50 plus applicable taxes ($50 to $56.50 Canadian dollar/United States dollar), per direction. The fee applies in addition to any applicable checked baggage charges.
Firearm per firearm, per direction	More info Less info	Firm $50 to $57.50	Flexible $50 to $57.50	Freedom $50 to $57.50
Each bag or case containing firearms or ammunition is subject to a handling fee of $50 plus applicable taxes ($50 to $56.50 Canadian dollar/United States dollar), per direction. The fee applies in addition to any applicable checked baggage charges.

Bicycle per bicycle, per direction More info Less info
All bicycles are subject to a handling fee of $50 plus applicable taxes ($50 to $56.50 Canadian dollar/United States dollar), per bicycle per direction. The fee applies in addition to any applicable checked baggage charges. A maximum of one non-motorised single-seat bicycle and one helmet are allowed per passenger.
Bicycle per bicycle, per direction	More info Less info	Firm $50 to $57.50	Flexible $50 to $57.50	Freedom $50 to $57.50
All bicycles are subject to a handling fee of $50 plus applicable taxes ($50 to $56.50 Canadian dollar/United States dollar), per bicycle per direction. The fee applies in addition to any applicable checked baggage charges. A maximum of one non-motorised single-seat bicycle and one helmet are allowed per passenger.

Pet in cabin

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Service	More info	Firm	Flexible	Freedom

Pet in cabin fee per pet, per direction More info Less info
A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuver inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time. A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier. No pets are permitted in the baggage compartment of any Porter flight. To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible. Please note, a minimum of 24 hours’ notice is required.
Pet in cabin fee per pet, per direction	More info Less info	Firm $50 to $57.50	Flexible $50 to $57.50	Freedom $50 to $57.50
A small pet may travel with you in the aircraft cabin. Pet travel is restricted to house cats and small dogs that can comfortably manoeuver inside an approved carrier during flight. For operational and comfort reasons, Porter limits the number of pet carriers allowed in the cabin to two at any one time. A maximum of one carrier per passenger is allowed, and only one pet is permitted in a carrier. No pets are permitted in the baggage compartment of any Porter flight. To avoid disappointment, you should reserve space for your pet at the time of booking or contact the Porter Call Centre at 1-888-619-8622 as early as possible. Please note, a minimum of 24 hours’ notice is required.

Unaccompanied minors

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Service	More info	Firm	Flexible	Freedom

Unaccompanied minor service per child, per direction More info Less info
Unaccompanied minor service is mandatory for children between the ages of 8 and 12 (less a day), if travelling alone. Unaccompanied minor service is not offered for children under the age of 8. Children under the age of 8 must be accompanied by an adult 16 years of age or older. Travel must be on Porter direct flights only. To book travel for an unaccompanied minor, please contact the Porter Call Centre at 1-888-619-8622. For more information, please visit our Children Travelling Alone section.
Unaccompanied minor service per child, per direction	More info Less info	Firm $100 to $115	Flexible $100 to $115	Freedom $100 to $115
Unaccompanied minor service is mandatory for children between the ages of 8 and 12 (less a day), if travelling alone. Unaccompanied minor service is not offered for children under the age of 8. Children under the age of 8 must be accompanied by an adult 16 years of age or older. Travel must be on Porter direct flights only. To book travel for an unaccompanied minor, please contact the Porter Call Centre at 1-888-619-8622. For more information, please visit our Children Travelling Alone section.

Optional fees for partner airlines

Optional services and fees from other carriers may be different from Porter Airlines. Please familiarize yourself with the terms and conditions of your carrier. See our partner airlines services and fees.

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Optional Services and Fees

Change & cancellation fees

Seat selection

Baggage fees

Checked baggage

Online

At the counter

At the gate

Overweight / oversized

Sporting equipment

Pet in cabin

Unaccompanied minors

Optional fees for partner airlines

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Customer Service

Services

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