Carry-On Baggage

Getting you where you need to go with speed and comfort is all part of the Porter experience. That’s why you’re allowed two free carry-on articles, including a standard article and a personal item.

Standard article

Size allowance:

40 by 23 by 55 centimeters or 16 by 9 by 22 inches

Weight allowance:

9 kilograms or 20 pounds

Examples:

Duffel bag, backpack, suitcase or pet carrierDuffel bag, backpack, suitcase or pet carrier footnote

Footnote
Return to footnote referrerPet carriers count as the one standard article of carry-on baggage permitted onboard. Passengers travelling with pets will only be allowed one additional personal item.

Personal item

Size allowance:

43 by 16 by 33 centimeters or 17 by 6 by 13 inches

Weight allowance:

9 kilograms or 20 pounds

Examples:

Briefcase, purse, camera bag, laptop computer or small garment bag

Size does matter

In order to keep yourself on schedule, without any baggage hiccups, please make sure that your carry-on bag is smaller than the maximum size and weighs no more than 9 kilograms.

All carry-on baggage must fit in the sizing units located both at check-in and the gate areas.

Onboard the aircraft, all carry-on baggage must be stowed under the seat or in the overhead compartments. Porter may require that an item of carry-on baggage travel as checked luggage if the bag cannot be safely stowed in the cabin.

If your carry-on is overweight or oversized, it will be checked at the gate for a fee starting at $47.50 to $129.38, taxes included.

Please note that additional baggage restrictions may be imposed at the airport without prior notice.

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GatePorter Service

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GatePorter service offers you the opportunity to leave your carry-on bag at the aircraft bridge prior to boarding. This includes devices needed to assist you in getting to the gate, such as a mobility aids and strollers for small children.

Items that are GatePortered will be transferred to the aircraft baggage hold for transport. Upon arrival at the destination, the baggage will be returned to the bridge for passenger pick up. We recommend that you take all essential items such as medication, glasses, laptop or any fragile items out of your GatePorter bag before boarding as they will not be available to you until after the aircraft has arrived at the gate.

GatePortered bags must follow the same rules as carry-on luggage and are not meant for oversized luggage.

Passengers are responsible to transport their GatePorter bags to connecting flights.

Additional allowances

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Children and infant allowance

If you are travelling with an infant under the age of 2 on your lap, you may bring a diaper bag to carry their belongings, in addition to your personal carry-on allowance. Standard carry-on allowance applies to infants and children with a reserved seat.

For detailed information on allowances and other related items, please review Baggage Allowance for Children and Infants.

Mobility aids and medical devices

You can bring your mobility aid or any other assistive device at no extra charge in addition to the standard baggage allowance, as long as it’s for your personal use. This includes, but is not limited to wheelchairs, scooters, canes, crutches, walkers, braces, CPAP machines and personal oxygen concentrators.

We will carry your assistive devices as priority checked baggage when stored in the cargo hold, or in the aircraft cabin where space permits.

Visit Disability Assistance to learn more about services we offer to passengers with specific needs.

Other

The following items are also not counted against your carry-on allowance:

  • coat or a jacket
  • umbrella
  • cremated remains
  • container carrying life sustaining items.

Liquids, gels and aerosols

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Safety regulations limit the quantity of liquids, aerosols and gels that can be transported in your carry-on baggage. To speed up security screening, please ensure that the liquids, personal/toiletry items and non-solid food in your carry-on are packaged properly before arriving at the airport.

  • All liquids, gels and aerosols, pastes, lotions, creams, drinks and other items of similar consistency must be in containers with a capacity no greater than 100 ml (3.4 oz).
  • Containers must be packed in a transparent, re-sealable plastic bag with a maximum capacity not exceeding 1 litre.
  • Only 1 bag is allowed per traveller, and must be taken out of carry-on baggage for inspection at airport security.
  • Exemptions will be made for medications, special dietary requirements and baby food in reasonable quantities. Duty free purchases such as cigarettes, alcohol and perfume are also permitted in reasonable quantities, provided that they have been sealed at the point of purchase in a Security Tamper Evident Bag with the receipt inside.
  • Containers larger than 100 ml will not be accepted, even if they are only partially filled.

If you bring an item that is not-permitted to the security screening checkpoint

If there is time before your flight, you can:

  • Leave the pre-board screening checkpoint to hand the item over to a family member or friend or leave the item in your vehicle.
  • Transfer it to your checked baggage (when possible and if time permits);
  • Ship it via mail or courier. Please keep in mind that shipping options vary at different airports.
  • Choose to surrender it to the screening officer, in which case it will not be returned to you.

Duty-free purchases as carry-on baggage

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You can travel with duty-free liquids, gels or cream products of more than 100 ml in your carry-on, provided that they have been sealed at the point of purchase in a Security Tamper Evident Bag with the receipt inside.

Duty-free items in reasonable quantities do not count towards your carry-on baggage allowance for your next flight.

If you want to leave the airport and return later for your connecting flight, you can take your duty-free purchases with you as long as you don't open the sealed bag. When you return, you will need to go through security again. A receipt must accompany all purchases and the security bag must not be tampered with or opened prior to going through security at a transfer airport. You should be aware that the Security Tamper Evident Bags are valid for a maximum of 48 hours.

Porter is not liable for any products opened or confiscated during transit or disembarkation.

You may be asked to surrender you duty-free purchases if:

  • Either the bag or the product within does not pass required security screening.
  • The retailer did not use an official security bag.
  • The clerk improperly packaged the purchases at the point of sale or did not include the receipt.
  • The bag was opened after making the purchase and before screening.
  • More than 48 hours have passed since the purchase was made.

If your duty-free purchases do not clear security, you can:

  • Surrender them to the screening officer;
  • Transfer them to your checked baggage (when possible and if time permits);
  • Ship them via mail or courier. Please keep in mind that shipping options vary at different airports.

What you can and cannot take with you

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There are some items that can only travel in your carry-on bag and some items that must be checked. Learn what you can bring with you on board before arriving at the airport and breeze through security.

Keep in mind that even if an item is generally permitted, it may be subject to additional screening or not allowed through the checkpoint if it triggers an alarm during the screening process, appears to have been tampered with, or poses other security concerns. The final decision rests with the security officer on whether an item is allowed through the checkpoint.

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