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Porter

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Children Travelling Alone

An exciting experience for them, with some reassurance for you. It's our goal to provide your child with a fun experience by giving them the special care and attention they need when flying solo. Our unaccompanied minor service is designed with your child’s comfort and safety in mind, as well as your peace of mind.

Unaccompanied minor service

Porter offers an unaccompanied minor service (UM service) for children aged 8 to 17 travelling without a guardian. The service is available on non-stop flights only.

A service fee of 100 Canadian dollars or U S dollars (plus applicable tax) applies per child, per direction, regardless of fare type.

How to book

A reservation for an unaccompanied child must be made through the Porter Call Centre at 1-888-619-8622. Unaccompanied minor service cannot be booked online.

Age restrictions

Under age 8

Unaccompanied Minor Service Details
Not available

Children under the age of 8 must be accompanied by an adult aged 16 or older when travelling.

The accompanying adult must occupy a seat next to the young child.

8 to 11 years old (inclusively)

Unaccompanied Minor Service Details
Mandatory

The unaccompanied minor service is mandatory for children aged 8 to 11, who are not accompanied by an adult passenger 16 years of age or older.

12 to 17 years old

Unaccompanied Minor Service Details
Optional

The unaccompanied minor service can be purchased, but is considered optional for young travellers aged 12 to 17 who are travelling alone.

Flight restrictions

Unaccompanied minor service is not available on connecting flights, through flights (flights with a stop-over) or interline flights.

Additional information:

Medical restrictions

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Your child cannot use the unaccompanied minor service if he/she is:

  • Severely visually or hearing impaired.
  • Requires assistance to take essential medication.
  • Has an allergy that requires them to travel with an epinephrine auto-injector (Epi-pen) and is unable to administer it correctly on their own.

Please note that if your child requires medication that needs to be taken during the flight, you must ensure that your child can take the necessary medicines by him or herself, and knows how to take it correctly. Porter employees have neither the necessary medical qualifications nor the authority to administer drugs or to monitor whether they are taken correctly. Our staff will not supervise your child during the journey to ensure that he or she has taken any required medicine and Porter accepts no liability for any possible harm that may result from your child failing to take their medicine or taking it incorrectly.

ID requirements

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When booking:

  • We require your child’s date of birth, gender and full name as shown on their identification.

When travelling:

  • We will require full names (as shown on government identification), addresses, and cell phone numbers (or other contact numbers) for you as the parent or guardian transporting the child to and from the airport.
  • For travel within Canada, children under 18 years of age must present a birth certificate, health card, passport or other government-issued identification that shows their name, gender, and date of birth.
  • At check-in, we require original documents, photocopies are not accepted.
  • For flights to and from the United States, a passport is required.
  • The person picking up the child upon arrival must be older than 18 years of age and will be required to present one piece of valid government-issued photo identification.

Check-in

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  • Online check-in is not available for unaccompanied minors.
  • To avoid any last-minute stress, we recommend that you arrive at the airport at least 90 minutes before the scheduled departure time.
  • This will allow enough time to complete the unaccompanied minor form, complete any additional documentation and to make sure your child has been checked in and is ready for departure.